WERE HIRING AS IT INFRASTRUCTURE LEAD AT SWITZERLAND!

Excis is a global IT support leader globally driven by innovation and collaboration. Were looking for a proactive IT Infrastructure Lead to ensure the 24/7 reliability of the manufacturing sites IT/OT infrastructure. Join us for a rewarding career in a supportive family-like environment where youll look forward to coming to work every day.

Client in 190 countries
6000 Engineers
200 Enterprise Clients

We foster an open friendly and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together we put our people first.

Start your journey with Excis and grow with us!

Location: Lonzastrasse 3930 Visp Switzerland

Contract duration: 3-4 months

What Youll Do:

Lead and ensure the 24/7 reliability of the manufacturing sites critical IT/OT infrastructure. This includes overseeing all IT infrastructure projects on site managing systems for production quality and supply chain and maintaining solutions for real-time data collection and plant floor automation.
Serve as the primary IT partner for plant operations bridging the gap between corporate IT and manufacturing technology. Key duties include collaborating with engineering teams on OT integration overseeing Manufacturing Execution Systems (MES) and ERP integrations and facilitating support from centralized IT teams for the shop floor.
Own the sites cybersecurity compliance and service delivery. This involves enforcing security policies (firewalls endpoint protection access management) conducting security audits and vulnerability assessments and driving ITIL-based processes for incident change and problem management to ensure strong end-user support.

What You Need:

Bachelors degree in Information Technology Computer Science or a related field and 12 years of progressive experience in IT infrastructure roles with at least 3 years in a direct leadership or management capacity.
Proven hands-on experience managing IT infrastructure within a manufacturing or industrial environment including specific knowledge of supporting OT/ICS environments industrial protocols and manufacturing-specific systems like MES.
A security-first mindset with practical expertise demonstrated by experience in implementing and managing security measures such as vulnerability management patch management firewalls and endpoint protection ensuring regulatory compliance.
Strong leadership and people management skills for mentoring a team conducting performance reviews and developing skills combined with excellent problem-solving and troubleshooting abilities to perform in high-pressure mission-critical production environments.
Exceptional communication and stakeholder management skills to effectively liaise between technical teams plant operations and business leaders while holding desirable IT certifications such as CCNA/CCNP MCSE VMware ITIL or CISSP/CISM.

Why Join Us:

At Excis your work matters. Youll be part of a dynamic hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth continuous learning and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence.

Ready to make a difference and grow your career Apply now to join Excis in SWITZERLAND and be at the forefront of IT support excellence!

Required Skills:

WERE HIRING AS A EXECUTIVE SUPPORT TECHNICIAN AT BOSTON MASSACHUSETTS USA! Excis is a global IT support leader globally driven by innovation and collaboration. Were looking for a proactive Executive Support Technician L3 to perform Senior L3 IT Support to enhance its Field Services Operations (FSO) and Executive Officer (EO) Support at Boston. Join us for a rewarding career in a supportive family-like environment where youll look forward to coming to work every day. Client in 190 countries 6000 Engineers 200 Enterprise Clients We foster an open friendly and supportive growth-oriented culture where individual achievements fuel team success. From solving complex IT challenges to celebrating wins together we put our people first. Start your journey with Excis and grow with us! What Youll Do: Technical Operations & Management: Oversee daily technical operations including system monitoring maintenance troubleshooting and management of advanced technology solutions such as mobile devices AV/video conferencing and collaboration tools. Serve as escalation point for complex issues driving root-cause analysis and executing preventive maintenance to ensure service reliability aligned with executive needs. Strategic Planning Service Development & Infrastructure Optimization: Develop and implement strategic plans for IT support services collaboration and conferencing equipment aligned with organizational goals. Collaborate with IT Infrastructure and Cyber Security teams to evaluate emerging technologies and ensure regulatory compliance. Oversee deployment maintenance and optimization of workstations mobile devices and conferencing systems while proactively monitoring system performance and user feedback for continuous improvement. Support Vendor & Budget Management: Establish white glove support services including helpdesk knowledge bases and business continuity plans for critical events like board meetings. Manage vendor relationships and ensure SLAs are met to drive continuous improvement and value. Work closely with IT service owners to optimize budgets allocate resources prioritize projects and report progress to senior leadership ensuring alignment with financial guidelines ROI and organizational priorities. What You Need: Over 10 years of progressive experience in IT leadership roles including Digital Workplace Services service delivery white glove executive support and infrastructure operations. Bachelors Degree in Computer Science IT or related field; Masters degree or MBA preferred; professional certifications like ITIL Expert PMP CISSP or CISA highly desirable. Demonstrated success in building and managing relationships with C-level executives leading cross-functional teams managing complex projects financial budgets and driving technology transformations in dynamic environments. Proficiency in IT service management frameworks such as ITIL COBIT and Agile with strong emphasis on process optimization governance and continuous improvement. Technical expertise in Digital Workplace Services technologies including AV systems collaboration tools (MS Teams Cisco Webex Zoom) operating systems (Windows Mac Ubuntu) management tools (Intune SCCM Tanium) mobile devices cybersecurity best practices and strong communication and problem-solving skills. Why Join Us: At Excis your work matters. Youll be part of a dynamic hands-on team where your technical expertise directly enhances user satisfaction and operational success. We offer a supportive environment that encourages professional growth continuous learning and collaboration across diverse technologies. Enjoy competitive compensation and the chance to contribute to a global IT leader that values innovation and excellence. Ready to make a difference and grow your career Apply now to join Excis in Boston Massachusetts and be at the forefront of IT support excellence!

Required Education:

Support Engineer

IT Infrastructure Lead L4 L5