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- ...brand - has a modern fleet of 22 cruise ships with three new vessels due to be launched in 2025, 2026, and 2027. The Field Sales Agent contributes to achieve Italy Market sales objectives, increasing the number of active Travel Agencies within the assigned geographical...Empfohlen
- Guest Service Agent River – Europe Viking was founded in 1997 and has grown to be the leading small ship travel company, offering destination-focused river, ocean and expedition voyages on all seven continents. Designed for experienced travelers with interests...EmpfohlenRemote jobSoforteinstellung
- Your PurposeAs a Yacht Club Guest Service Agent, you are the face and voice of luxury hospitality in the most exclusive area of our cruise ship. You ensure that every interaction is defined by warmth, professionalism, and an unwavering commitment to excellence. From the...Empfohlen
- Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your PurposeThis position involves researching a wide range of guest concerns, including—but not limited to—complaints. It offers the opportunity to provide expert-level assistance...EmpfohlenRemote job
- ...your adventures is the one you have yet to sail! Your PurposeReporting to the Planning & Fulfillment Coordinator, the Purchasing Agent works with merchandising and planning teams as well as the forwarding and logistic teams to coordinate the merchandise activities....EmpfohlenFlexible Arbeitszeit
- Your PurposeAre you ready to bring joy and excitement to life at sea ? As an International Guest Service Agent, you are the heartbeat of exceptional guest experiences aboard our cruise line. Your purpose is to ensure Guest Satisfaction and that every interaction with...Empfohlen
- 职位概况 前台接待员确保前台以高效和友好的方式管理，以便为我们的 客人带来最大的满意。当中包括的行政责任，需根据维京外 展中国市场的专业服务标准（VRC PSO）执行。职责 • 监督前台，包括商店 • 电话总机，信用卡系统和安全系统的操作 • 处理接收和发送所有邮件 • 准备和确保顺利的登记入住和退房手续 • 集中所有乘客信息；处理商店的销售交易 • 根据公司标准执行所有的行政职务 • 为酒店经理提供一般的行政支持 • 管理投诉 • 处理和准备海关规定 • 正确处理所有的设备和...Empfohlen
- ...will coach and inspire a team of 12 Sales Agents to deliver exceptional cruise booking... ...performance feedback; Real-time monitoring of live agent screens, call dispositions, sales results... ...; Coach agents on consultative sales techniques, objection handling, and value-based...EmpfohlenVollzeitSchichtarbeit
- ...a Training Specialist and prepare Sales Agents to succeed in a fast-paced, high-performance... ...you will play a direct role in improving agent performance and contributing to the... ...workshops on objection handling, upsell techniques, premium customer advisory; Agent Coaching...EmpfohlenSchichtarbeit
- ...with business priorities equipping Sales Agents with the skills, confidence, and mindset... ...programs targeting objection handling, upsell techniques, premium advisory; Deliver training... ...rotating shifts; Track training ROI through agent performance metrics and business impact;...EmpfohlenSchichtarbeit
- ...Directly coach Team Leaders and influence agents to build high-performance teams through... ...and skill development; Monitor real-time agent and Team Leader performance, call dispositions... ...activities; Implement localized coaching techniques and sales scripts tailored to regional...EmpfohlenSchichtarbeit
- ...appropriate guest engagement, anticipating guests’ needs and exceeding their expectations. The YC Concierge leads the YC Guest Service Agents in order to achieve an impeccable hospitality experience.Your Impact•Welcomes guests with a warm and friendly disposition, making...EmpfohlenSoforteinstellung
- ...Diligently follow the company time and attendance policy. 2. Drive all onboarding and offboarding processes by liaising with Port Agents, Immigration and Customs in all ports of call for Host movement • Work effectively with Immigration and Customs and other...EmpfohlenSoforteinstellung
- ...departments within the business including Product and Revenue, Marketing, Reservations and Finance – bridging the gap between travel agent partners and MSC Cruises. Your Impact• Creates Trade Partner Toolkits for Brand Campaigns and New Promotions • Creates window...Empfohlen
- ...Operations and shipboard staff on operational matters • Corresponds with opponent lawyers, medical and crew departments, P&I Insurers, Agents and P&I Correspondents • Provides trends and claims dates relating to pending matters, maritime claims and personal injury cases...EmpfohlenSoforteinstellung
- ...pipeline • Collaborates with HR and Crew Services for cast onboarding • Acts as the primary point of contact for cast members, agents, HR and Crew Services, pre-contract and during the contract • Ensures completion and approval of all contracts, medicals, visas and...
- ...revenue delivery, especially during peak periods ; Monitor and act on sales performance data (calls, leads, conversion, revenue per agent), enabling fast decision-making and continuous optimization of results; Lead and motivate high-performing sales teams, fostering a performance...Remote job
- ...teams, U.S. shoreside functions, global Fleet Operations, ship agents, port stakeholders, and other internal and external partners in... ...transit port calls across assigned ports on areas related to ship agent, stevedoring, security screening, and overall port logistics ensuring...
- ...budget-orientated thinking; ability to analyze and explain business targets; Very good knowledge of all cleaning procedures, cleaning agents, chemicals (including storage) and HACCP; Very good knowledge regarding food, ingredients, recipes (modern, international cuisine)...Mit Unterkunft
- Your Purpose The Guest Service Associate/Agent welcomes guests with an efficient, warm and friendly disposition, answers their inquiries and assists with any feedback/concerns in a professional and timely manner Your Impact • Provides anticipative assistance including...
- ...rooms. • Works directly with the Sommelier and Beverage team using hands on leadership approach, with an emphasis on guest service techniques and experiences. • Delivers all tasting event’s with the utmost professionalism and entertainment value and is always looking...
- ...• Excellent management skills;• Stress Tolerance. • STCW95 certification is compulsory (basic fire fighting, personal survival techniques, elementary first aid, personal security and social responsibility) • A recognised medical certification is required before starting...
- ...measurements. • Knowledge of materials, and the tools involved in construction or repair. • Excellent understanding of carpentry techniques and methods of installation and construction. • Excellent attention to detail, practical and problem-solving skills to ensure...
- ...alterations and repairs contribute to the seamless operation of the cruise experience. With a deep understanding of fabrics, stitching techniques, and uniform standards, you take pride in maintaining the highest quality standards while working in a dynamic and fast-paced...
- ...measurements. • Knowledge of materials, and the tools involved in construction or repair. • Excellent understanding of carpentry techniques and methods of installation and construction. • Ability to perform finishing carpentry with acceptable quality standards while...
- ...Complete basic tasks such as creams, ice cream, and preparation of basic doughs. • Possess knowledge and ability to use general techniques such as the use of a piping bag. • Maintain a safe and clean work environment by complying with USPH and Company Regulations....
- ...• At least 2 years’ experience as a Massage Therapist in a five-star spa environment. • Able to perform a variety of massage techniques, such as Swedish massage, Sports massage, Deep Tissue Massage etc. • Upselling and cross-selling skills. • Exceptional communication...
- ...culture of self-care and balance on board. You will lead wellness sessions, design tailored programs and introduce guests to new techniques that foster emotional clarity, physical vitality, and mental peace. Whether it's a sunrise yoga class or a mindful breathing workshop...
- ...• Good communication and interpersonal skills; • STCW95 certification is compulsory (basic fire fighting, personal survival techniques, elementary first aid, personal security and social responsibility); • A recognised medical certification is required before starting...
- ...Crafting high-end cocktails with precision and creativity. Demonstrating strong knowledge of premium spirits, wines, and bar service techniques. Paying close attention to detail to ensure exceptional presentation and quality. Engaging with guests from diverse...