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Customer Service Representative

CHF 2656.5 - CHF 3000.5 mese

Swisslinx AG

We are seeking a dedicated and customer-focused Customer Service Representative to join our team. In this role, you will be responsible for providing exceptional support to our clients by addressing inquiries, resolving issues, and ensuring a positive customer experience.

Key Responsibilities:

  • Respond promptly to customer inquiries via phone, email, or chat.
  • Provide accurate information about products, services, and company policies.
  • Handle and resolve customer complaints efficiently and professionally.
  • Maintain detailed and accurate records of customer interactions.
  • Collaborate with other departments to ensure customer satisfaction.
  • Identify opportunities to improve customer experience and operational efficiency.

Qualifications:

  • Proven experience in a customer service or client support role.
  • Excellent communication and problem-solving skills.
  • Strong attention to detail and organizational abilities.
  • Ability to work independently and in a team environment.
  • Proficiency in CRM systems and standard office software.
  • A positive, empathetic, and professional attitude toward customers at all times.

Why Join Us:

  • Supportive and dynamic work environment.
  • Opportunities for career growth and development.
  • Competitive salary and benefits package.

How to Apply:

Please apply using our Application form for fast proceedings at

https://forms.office.com/r/FEkdSTfts8

Offerta di lavoro pubblicata 2 mesi fa
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