VIP User Support - Full time
Lombard Odier
A career at the Lombard Odier Group is something to be proud of. Our mission is to protect and grow our clients’ wealth - but not by any means necessary. Sustainability is at the heart of everything we do and we treat our clients’ wealth as if it were our own. We protect our clients’ assets for the long-term using expertise and innovation, all underpinned by our Rethink Everything philosophy. Our colleagues are the foundation of our success. We employ people at different life stages, from graduates to executive level leaders. The one thing they all have in common is that they seek to challenge the status quo, are imaginative and have the ability to offer a fresh perspective.Bank Lombard Odier & Co Ltd in Geneva is looking for a candidate to fulfil the following mission statement:VIP User SupportYOUR MISSION: Manage requests and problems for internal VIPs;L1 and L2 support dedicated to VIPs (workstations, office and business applications, mobility in particular)Advise VIPs on their non-standard needs (organisation of events, choice of equipment);Collaborate closely with the Technological Infrastructure teams (knowledge of IT platform, projects, environment and standards);Manage migrations of VIP workstations and sensitive applications;Regularly carry out the administrative tasks;Maintain up-to-date documentation of the specific procedures put in place.Participate in weekend and public holiday on-call (piquets).YOUR PROFILE:Completed an apprenticeship, Bachelor’s degree is advantageous;At least 2 years’ experience in a similar function;Good knowledge of MS Teams, Webex;Good knowledge of Windows 10 and Office 365;Excellent knowledge of Apple environment (Mac OS, iOS and iCloud) and their products;High level of initiative and commitment with a “hands-on” approach to get things done and solve issues;Strong organisation skills, ability to handle pressure and to work independently as well as a good team player;Very presentable;Excellent customer service and communication skills;Languages - Fluent in French and English;Resident in Switzerland or willing to relocate to Switzerland.If you recognise yourself in this description, then please do apply. We look forward to hearing from you.
- ...Ltd in Geneva is looking for a candidate to fulfil the following mission statement:IT SUPPORT SPECIALISTYOUR MISSION: Provide IT support to Lombard Odier users in EMEA offices and VIP support worldwide.Manage the support of VIP users and EMEA offices as well as maintenance...Temps pleinApprentissage
- ...and have the ability to offer a fresh perspective.Mission:Front Support :Remediations :be responsible to tackle and ensure progress of... ...peopleCoordinate action points with relevant players / EAMs, ensuring the timely delivery of resultsEnsure engagement and tracking of progress...Temps plein
- ...our database of geospatial intelligence and its broader value chain.With this information, you’ll develop tools and frameworks to support analysts’ engagement with companies, with the aim of improving data collection methods and our ability to assess exposure to climate...Temps pleinRemote job
- ...Odier & Cie SA à Genève recherche une personne susceptible de remplir ce cahier des charges :Assistant(e) TemporaireVOTRE MISSION :Support administratif aux juristes du département, et plus particulièrement aux juristes chargées du traitement des successions et des mesures...Temps pleinTemporaire
- ...drafting of audit reports;Assist the head of IT audit in its daily activities;Assist and/or lead internal project(s) related to tools supporting Group Internal Audit activities;Active participation in risk management related to audit activities and processes.DESIRED PROFILE...Temps plein
- A career at the Lombard Odier Group is something to be proud of. Our mission is to protect and grow our clients’ wealth - but not by any means necessary. Sustainability is at the heart of everything we do and we treat our clients’ wealth as if it were our own. We protect...Temps plein
- ...1st line of defence, especially Business Risk Managers with the execution of the Business Information Risk Control Plan covering: End-user computer risks, Clear desk compliance reviews, Risk Based Access controls reviews among other areas;Track and manage exceptions to...Temps plein
- ...:Following an induction period during which you will acquire the basis of Operational Risk Management (ORM) in private banking and support the Core ORM team members, you will then act as a Core ORM member and have the following responsibilities:Design and preparation of...Temps plein
- ...client accounts, assets, and transactions as well as on securities and any further risk mitigation measure;Daily and ongoing advice and support the Bank’s management and staff with respect to sanctions compliance;Management of requests and reporting from /of sanctions...Temps plein
- A career at the Lombard Odier Group is something to be proud of. Our mission is to protect and grow our clients’ wealth - but not by any means necessary. Sustainability is at the heart of everything we do and we treat our clients’ wealth as if it were our own. We protect...Temps pleinQuart du jour
- ...ManagementRaise risk awareness in the market by promoting and supporting a culture of high sensitivity to Engage with risk owners,... ...monitor them in the internal dedicated tool (Quality Risk). Support the users in the root cause analysis and ensure that improvements measures...Temps pleinRemote job
- ...Transaction monitoring alerts treatment and investigation (Tool: Fiserv). Time spent on each alert depends on the type of scenario and... ..., approx. 10% of activity.The other 40% of this role relates to support of ad-tasks and investigations, which are often urgent and...Temps pleinRecrutement immédiat
- ...regular basis ;Participating in various HR operations’ enhancement and digitalization projects ;Working closely with and providing support to the HR Business Partners and other Advisors of the team on a daily basis.DESIRED PROFILE :Bachelor’s degree or certificate in HR...Temps pleinTemporaire
- ...packages informatiques externes, la responsabilité du suivi des installations de nouvelles versions incluant le paramétrage et le support ; en charge de la relation contractuelle et de la maintenance (suivi des upgrades et releases techniques) ;La coordination des activités...Temps plein
- ...clients representing High, Medium and Low risk;Provide advice and support, in relation to all AML matters, to: Front Office, Credit... ...necessary support to Audit and Operational risk, ensure effective and timely implementation of audit issues;Work to meet the tight deadlines...Temps plein
- ...discussions on lessons learned and provide robust and effective challenge ;Attend, and where appropriate lead steering committees to support risk remediation efforts, monitor, track, document and report on risk remediation activities ;Support and challenge the team and...Temps plein
- ...them in new or existing modelsDocument sustainability models for communication to various stakeholdersCarry out ad-hoc analysis to support the reporting effort or facilitate the integration of sustainability in investment processesBuild a strong understanding of the sustainable...Temps plein
- ...vous prendrez part au développement de nouveaux projets, à l'évolution des applications existantes, à la migration de solutions et au support niveau 3. Notre Tech lead garantit la qualité de nos développements et maintient notre stack technique à jour. Vous disposerez d’...Temps plein
- A career at the Lombard Odier Group is something to be proud of. Our mission is to protect and grow our clients’ wealth - but not by any means necessary. Sustainability is at the heart of everything we do and we treat our clients’ wealth as if it were our own. We protect...Temps plein
- A career at the Lombard Odier Group is something to be proud of. Our mission is to protect and grow our clients’ wealth - but not by any means necessary. Sustainability is at the heart of everything we do and we treat our clients’ wealth as if it were our own. We protect...Temps plein
- A career at the Lombard Odier Group is something to be proud of. Our mission is to protect and grow our clients’ wealth - but not by any means necessary. Sustainability is at the heart of everything we do and we treat our clients’ wealth as if it were our own. We protect...Temps pleinQuart du jour
- ...will report to our Deputy Head of Sustainability Research.Summary: Support the team in the development of additional tools to assess the... ...large universe of companies.Conversion of proof-of-concepts into a full-scale production environment (based on Python/SQL/quant platform...Temps plein
- ...TeamThe Compliance COO team has been set up to provide transversal support to the Compliance unit and in particular:Ensure Compliance has... ...Compliance, ensuring clarity and consistency of deliverables, timely execution, budget follow up and a robust framework for...Temps plein
- A career at the Lombard Odier Group is something to be proud of. Our mission is to protect and grow our clients’ wealth - but not by any means necessary. Sustainability is at the heart of everything we do and we treat our clients’ wealth as if it were our own. We protect...Temps plein
- A career at the Lombard Odier Group is something to be proud of. Our mission is to protect and grow our clients’ wealth - but not by any means necessary. Sustainability is at the heart of everything we do and we treat our clients’ wealth as if it were our own. We protect...Temps plein
- ...transactions via our in-house software (G2) or directly with the support of Global Markets Services traders. As a front line agent... ...frameworkLiaise with our internal service providers to ensure timely and accurate execution/resolution of clients’ request on their...Temps plein
- ...responsible for planning, coordinating and monitoring the end-to-end user journeys of the construction of portfolios, defined by Lombard... ...change management activities.Determine functional requirements, time frames, funding, process changes and training needs to deliver the...Temps plein
- A career at the Lombard Odier Group is something to be proud of. Our mission is to protect and grow our clients’ wealth - but not by any means necessary. Sustainability is at the heart of everything we do and we treat our clients’ wealth as if it were our own. We protect...Temps plein
- ...error ;Failed deployments ;Follow-up of planned deployments with release notes ;Top-10 error logs in production ;Currently opened support tickets ;Application-specific KPIs.YOUR PROFILE :Master Diploma in IT ;Classroom and/or industry experience in HTML/CSS ;Classroom...Temps plein
- ...AML/KYC, regulatory and operational information are being compared against defined standards derived from the regulatory framework, support being given to Front Office units to complete/update records when required.PRINCIPLE RESPONSIBILITIES:Perform comprehensive...Temps plein
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