Lavoro Call center Estero

Die NZZ gehört zu den bedeutendsten privaten Medienunternehmen der Schweiz. Sie konzentriert sich auf qualitativ hochstehende, unabhängige Publizistik und vertritt liberale Perspektiven. Mit ihren Produkten bietet sie ihren Leserinnen und Nutzern täglich Orientierung und...

 ...resolution; Act as a point of escalation for complex customer issues or complaints, ensuring timely and effective resolution.; Monitor call queues, ambassador performance, and adherence to KPIs, including service levels, average handling time, and quality standards.;... 

 ...introduce the concept of luxury prêt-à-porter in a 1966 collection called ‘Rive Gauche’, synonymous with youth and freedom. This shift...  ...in connecting and reconnecting with clients, putting them at the center, identifying their needs and anticipating their future requests... 

 ...Process Improvement functions within our global Explora Experience Center operations. This role will be responsible for optimising...  ...Improvement: Identify and eliminate inefficiencies in workflows, call handling, escalation procedures, and support tools.; Drive automation... 

 ...instrumental in maintaining high standards of medical care and emergency response on board. Your Impact In this role, you’ll be the center of our onboard medical operations. Whether addressing routine health concerns, managing medical emergencies, or collaborating... 

 ...creating memorable dining experiences. Join us and bring the art of Teppanyaki to life at sea, where your talent and passion will take center stage in creating unforgettable moments for our guests! Our commitment We are committed to building a future that values... 

 ...: You must be passionate about health and wellness and have the drive to inspire others to live healthier lifestyles. Customer-Centered Approach: Ability to tailor your classes and coaching to different guest needs, from beginners to seasoned fitness enthusiasts.... 

 ...bist verantwortlich für Konto- und Vorgangsabstimmungen und gibst unseren internen Ansprechpartnern, einschließlich Headquarter und Call Center, Hilfestellung zu buchhalterischen Fragenstellungen; Du verantwortest die Stammdatenpflege von finanzrelevanten Daten im... 

 ...requires someone who can connect the dots between brand vision and business goals. This is a highly creative and strategic role that calls for confidence in storytelling, fluency in visual language, and a strong understanding of the modern marketing landscape, especially... 

 ...Ensures data reception/transmission to/from the ships, receives new cruises data, executes electronic surveys, LAN set-up, etc. • Is on call 24/7. Your Journey So Far • Fluent English, oral and written. Any additional European language is considered an advantage (... 

 ...stakeholders. Your Impact • Manage scheduling for the Managing Director and the executive team, including calendars, emails, phone calls, travel arrangements, and external client/partner relations. • Prioritize and organize email and phone communications, handling... 

 ...that require immediate attention/action and coordinate with all parties involved accordingly. • Arranges and leads weekly conference calls with shipyard to further discuss/address/coordinate Top MSC guarantee claims. • Plans, coordinates and leads quarterly onboard... 

 ...quality food products and complete guest satisfaction. • Create a positive and innovative atmosphere and when necessary, go beyond the call of duty in order to achieve key objectives. • Create destination dishes and new dishes, concepts and ideas. • Maintain and... 

 ...Chief Security as needed. • Partners up with the Master and Staff Captain to determine any time restrictions during the overnight calls of the ship. • Attends Master’s Hearings and consults meeting participants on outcomes, while also participating in the voting process... 

 ...outreach to trade; Accustomed to working closely with internal business partners in Marketing, PR, Revenue Management and Contact Center to maximize effectiveness of trade engagement; Exceptional communication skills and confident liaising with senior stakeholders both... 

 ...your rights by using our dedicated Data Subject Rights Portal  here .  Your personal data will be securely stored in our hosting provider’s data center in Oregon (US west). We have implemented appropriate transfer mechanisms under applicable data protection laws.... 

 ...., Virtuoso, Signature, Travel Leaders).; Cross-Functional Collaboration: Work closely with Revenue Management, Marketing, Contact Center, and Operations and Field Sales teams to support strategic sales initiatives and elevate the partner experience. Provide direction... 

 ...in 2025, 2026, and 2027. We are looking for an IT Service Management Specialist in our Naples office, the major service delivery center in the Group, and having seen your profile you could be a good fit for us given your background and skills. The position offers... 

 ...Experience Associate supervises operations in order to generate highest revenue from the sale of shore excursions in every port of call, while delivering optimum customer service.Your Impact • Ensures high standards of service are delivered in regard to excursions bookings... 

 ...artistry in pastry creation, coupled with your passion for excellence, will make a lasting impact on our guest sweet tooth. This position calls for someone with an eye for detail, a love for innovation, and the ability to maintain high standards under the unique pressures of...