HRIS Product Owner
Cagi
ppbWe are looking for passionate candidates ready to contribute to our humanitarian mission. /b /p pbBelow, you will find the job details and the qualifications we are looking for. /b /p h3Inclusivity and Diversity at MSF /h3 pDo your qualifications and experience not exactly match all requirements of the job? /p pAt MSF OCG, we are committed to an inclusive culture that supports and amplifies the diverse voices of our staff members. We strive to create workplaces where teams of people with diverse backgrounds, characteristics, perspectives, ideas and experiences work together to advance MSF's social mission and create better outcomes for our patients and the communities we work with. /p pWe understand that some people may hesitate to apply for employment if they don't meet all listed job requirements. Research shows that this is especially true for women. If you believe your profile is a good match for this position, we invite you to apply even if you don't fulfil every listed qualification. /p pWe encourage applications from individuals of all genders, ages, sexual orientations, ethnicities, background, religions, beliefs, ability status, and all other diversity characteristics. /p pMSF does not tolerate sexual exploitation and abuse, any kind of discrimination or harassment, including sexual harassment. All selected candidates will undergo reference checks. /p h3Context mission /h3 pMédecins Sans Frontières is an independent, international medical and humanitarian organization that provides care to people in need, people affected by natural or man‑made disasters, and victims of armed conflict, without discrimination and without regard to race, religion, creed or political affiliation (MSF Charter). /p pThe MSF movement is built around 5 operational centers supported by 24 sections and offices worldwide. MSF Operational Center Geneva (MSF OCG) is one of these centers. /p pThe HRIS Product Owner leads the LIGO RUN (Workday) team and ensures stable, effective and user-centred HRIS services for OCG, in alignment with the OCG Strategy and broader HR Transformation objectives. /p pThe role is responsible for service delivery, product ownership, roadmap and backlog management, activity as well as budget planning, team management, shared tenant collaboration and continuous improvement of LIGO / Workday, which was recently deployed within OCG. /p pAs LIGO is a core pillar of OCG HR Transformation, the role translates strategic objectives into sustainable operational delivery, while progressively building the governance, capacity and ways of working required for long-term service continuity and a future transition under IT. /p h3Tasks Responsibilities /h3 pHRIS Service Delivery and Product Ownership /p ul liAct as Product Owner for LIGO from an OCG perspective, managing the roadmap and backlog in line with HR strategic priorities, user needs, operational requirements and shared tenant constraints. /li liPrioritise system evolutions, enhancements and corrective actions based on business value, service impact, feasibility, risks, resources and budget. /li liEnsure continuity, stability and quality of LIGO services across support, incident management, service requests, functional administration, integrations, releases, enhancements and continuous improvement. /li liCoordinate with HR stakeholders, user groups, IT, TMA (Tierce Maintenance Applicative) providers, global LIGO roles and other partners to ensure effective delivery and resolution of issues. /li /ul pUser Experience, Adoption, Data and Continuous Improvement /p ul liEnsure that user experience, adoption and change management are embedded in the design, delivery and evolution of LIGO services. /li liOversee communication, training, user support, feedback collection and adoption activities to improve effective use of LIGO by HR teams, managers and employees. /li liPromote reliable, consistent and usable HR data, ensuring that data quality, reporting and downstream impacts are considered in system changes. /li liSupport simplification, harmonisation, automation and improvement of HR processes through LIGO. /li liMonitor service performance, user feedback, recurring issues and improvement opportunities, and translate them into concrete actions. /li /ul pTeam Management and Capacity Building /p ul liManage, organize and coordinate the multidisciplinary LIGO service delivery team, including HR functional referents, functional administration, IT business analysis, integration, support, user experience and adoption roles. /li liDefine clear roles, responsibilities, priorities, ways of working and escalation paths within the team. /li liPlan and monitor workload, team capacity and delivery priorities across RUN, roadmap, support, adoption, integration, data and governance activities. /li liSupport the professional development of team members and strengthen collective expertise, autonomy, documentation and knowledge sharing. /li liBuild a collaborative team culture focused on service quality, accountability, user impact, continuous improvement and sustainable support. /li /ul pActivity Planning, Resource and Budget Management /p ul liLead annual and multi-year activity planning for the LIGO service delivery scope, translating HR Transformation priorities into operational plans, milestones and measurable outcomes. /li liPrepare, manage and monitor the LIGO service delivery budget, including internal resources, external support, TMA services, maintenance, enhancements, training and adoption activities, taking into account constraints (resource, budget, shared tenant). /li liContribute to defining a sustainable resourcing and funding model for LIGO as the service matures and prepares for a future IT-based operating model. /li /ul pGovernance, Collaboration and Future Operating Model /p ul liRepresent OCG in shared Workday tenant governance and contribute to a coherent, sustainable and collaborative operating model with other MSF entities, representing the broader OCG stakeholders /li liDefine and promote clear ways of working for prioritisation, impact assessment, decision-making, releases, testing, tenant administration, data, security and change management. /li liCollaborate with IT, global LIGO roles, TMA (Tierce Maintenance Applicative) provider, HR stakeholders, user groups representatives and other application managers / product owners across the wider system architecture. /li liPrepare the progressive transition of LIGO service delivery from HR Transformation towards a future IT-based operating model, while preserving business proximity and HR strategic alignment.) /li /ul h3Your profile /h3 pExperience and Knowledge /p ul liSignificant understanding of MSF, and/ or humanitarian settings constraints and operations centred service orientation mindset. /li liSignificant experience in HRIS service delivery, product ownership, application management or HR transformation, ideally with Workday or another integrated HRIS. /li liStrong understanding of HR processes, HR operating models, digital HR services and post-go-live / RUN environments. /li liExperience leading multidisciplinary teams across business, functional, technical, support, user experience and adoption roles. /li liExperience in roadmap management, backlog prioritisation, stakeholder arbitration, activity planning, budget monitoring and resource management. /li liGood understanding of IT service management, application governance, integrations, data governance, security principles and multi-entity/shared system environments. /li liEnglish and French are the working languages of MSF Switzerland. /li liHRIS service delivery and product ownership. /li liTeam leadership, coordination and capacity building. /li liActivity planning, budget management and resource planning. /li liPrioritisation, decision-making and stakeholder arbitration. /li liStrong communication, facilitation, documentation and synthesis skills. /li /ul pPersonal Abilities/Qualities /p ul liStrategic and operational mindset. /li liStrong service orientation and user focus. /li liCollaborative leadership style. /li liAbility to create structure in a complex and evolving environment. /li /ul pLanguages /p ul liFluent English and French required; other MSF working languages are an asset. /li /ul h3Terms of employment /h3 ul liFull-time position 100% (40h/week) /li liFixed-term contract, until December 31 st , 2027 /li liIdeal start date: As soon as possible /li liGross annual salary (for 100%): from CHF 110'652.- to CHF 126'228.- (salary commensurate with equivalent experience and internal salary grid) /li liPaid vacation: 25 days per year, prorate temporis, plus any Swiss public holidays falling within the contract period. /li liPension plan: pension contribution covered 3/4 by MSF, 1/4 by staff member. /li /ul /p #J-18808-Ljbffr
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