Senior Cash Projects & Coordination Manager

ph3Mission /h3 /brpEnable the Cash department to deliver continuous improvement and operational excellence by driving cross-functional projects, coordinating stakeholders, reinforcing governance and controls, and providing senior support to Cash Transfers/FX/MM/Treasury operations teams. The role complements day-to-day teams by focusing on transformation, automation, quality, and risk reduction, without direct BAU processing. /p /brh3Main responsibilities /h3 /brul /brlibProject leadership and delivery /b /brul /brliLead and coordinate projects impacting Cash Services end-to-end (target operating model, process re-engineering, automation, vendor/tooling changes, regulatory initiatives). /li /brliOwn project lifecycle: scope, plan, steerco packs, RAID logs, testing strategy (UAT), go-live and post-implementation reviews. /li /brliEnsure alignment with group standards, audit recommendations, and regulatory changes. /li /br /ul /br /li /brlibDepartmental coordination and governance /b /brul /brliAct as coordination hub between Cash teams, IT, Front Office, Treasury, Compliance, Risk, Legal, and external counterparts. /li /brliOrganize and run working groups, committees, and communication plans; ensure decisions are documented and followed up. /li /brliTrack KPIs/SLAs, produce management reporting and dashboards, and drive action plans to improve service quality and efficiency. /li /br /ul /br /li /brlibProcess optimization and controls /b /brul /brliMap and challenge existing processes (Transfers Payments, FX/MM/Treasury Ops, Cards, Client Care interfaces) to improve STP rates, accuracy, and cost. /li /brliIdentify operational risks, define/enhance controls, ensure timely escalation, and embed lessons learned. /li /brliSupport the continuous review of procedures and contribute to audit/compliance responses. /li /br /ul /br /li /brlibSenior support to operations /b /brul /brliSupport team leads and specialists on complex cases, exceptions, and non-standard issues—providing guidance and escalation paths rather than executing BAU. /li /brliCoordinate department readiness for volume/market changes, new products, or correspondent updates. /li /brliContribute to training materials and knowledge transfer for new tools/processes. /li /br /ul /br /li /br /ul /brh3Key Competencies /h3 /brul /brlibCommunication and influence at all levels /b /brul /brliClear, structured documentation and presentation skills. /li /br /ul /br /li /brlibOrganization and prioritization in time-pressured environments /b /brul /brliOwnership and accountability. /li /brliSolid organization and time management skills /li /br /ul /br /li /brlibProblem-solving mindset /b /brul /brliProblem–Action–Results, with strong risk awareness and escalation judgment. /li /br /ul /br /li /brlibTeamwork and stakeholder management /b /brul /brliAbility to coach and support without direct line management. /li /br /ul /br /li /brlibContinuous improvement focus /b /brul /brliOpenness to challenge status quo and drive change. /li /br /ul /br /li /brlibAnalytical Ability /b /brul /brliAssimilate procedures and implement them /li /brliIdentify issues and raise them in a structured way /li /brliMake process improvements /li /brliAttention to detail /li /br /ul /br /li /brlibAdaptability /b /brul /brliBe flexible to changes /li /brliMaintain quality standards despite schedule pressures /li /br /ul /br /li /br /ul /brh3Technical/Domain skills /h3 /brul /brliStrong understanding of payments and transfers flows, FX/MM/Treasury operations (netting, CLS, reconciliations, Swift formats, settlement and levelling concepts /li /brliProficiency with MS Office (advanced Excel/Powerpoint), project tools (e.g. JIRA, Confluence) /li /brliData analysis and KPI design/monitoring with a Risk/audit/Compliance approach /li /brliFluent in English and French, German/Italian is a plus /li /br /ul /brh3Core Competencies : Adherence to the company’s values: Dedication, Conviction, Agility and Responsibility - Compliance with regulations and internal directives /h3 /p #J-18808-Ljbffr