Senior Manager, Client Lead
blockstream
Blockstream was founded in 2014 by Dr. Adam Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for enterprises, institutions, and individual Bitcoin users. We develop industry-leading Bitcoin self-custody solutions, Bitcoin-based financial products, second-layer scaling technologies, and enterprise-grade blockchain infrastructure.
We are seeking a Senior Manager, Client Lead , a role responsible for owning client relationships, representing client interests internally, and driving the sale and expansion of Blockstream’s services across enterprise and institutional accounts.
Operating within the Service & Enterprise Solutions organization, the Senior Manager, Client Lead acts as the primary commercial and relationship owner for assigned clients. This role works closely with the Director, Head of Delivery, as well as Solutions, Product, and Engineering teams to ensure client needs are understood, prioritized, and translated into successful service engagements.
While delivery execution and solution architecture are owned by peer roles, the Senior Manager, Client Lead is accountable for client satisfaction, account growth, and service adoption, ensuring Blockstream is a trusted long-term partner to its clients.
What You’ll Be Doing (Responsibilities):
Demonstrate end-to-end ownership of client programs by identifying opportunities, positioning and selling services, and orchestrating cross-functional program teams, to deliver complex engagements from initial scoping through sustained client value.
Own and manage senior client relationships for enterprise and institutional customers across banking, custody, payments, and digital asset environments
Act as the primary point of contact for clients, representing their interests internally across Delivery, Solutions, Product, and Engineering teams
Engage clients to identify needs, shape service opportunities, and sell Blockstream’s services, including implementation, integration, and ongoing support
Partner with Solutions and Delivery leadership to shape client engagements, ensuring scope, value proposition, and expectations are clearly defined
Drive account planning, pipeline development, and service expansion across assigned clients
Support pre-sales and deal shaping activities, including proposal development, pricing discussions, and commercial negotiations
Ensure clear alignment between client expectations, contracted scope, and delivery outcomes
Monitor client satisfaction, proactively address concerns, and manage escalations in partnership with Delivery leadership
Coordinate and lead client governance forums, including steering committees, QBRs, and executive reviews
Act as the voice of the client internally, feeding structured feedback into Product, Solutions, and Service teams
Contribute to go-to-market initiatives, client references, and case studies
What We Look for In You (Required Qualifications):
7-10 years of experience in client management, account management, consulting, or service sales roles within fintech, financial services, or technology infrastructure
Proven success managing and growing enterprise or institutional client accounts
Strong experience selling and managing professional services, platform services, or complex technology solutions
Demonstrated ability to operate as a trusted advisor to senior client stakeholders
Experience working in regulated environments such as banking, custody, payments, or capital markets
Strong commercial acumen, including deal structuring, pricing, and contract management
Self-starter with proven ability to work collaboratively across multiple teams and geographies, demonstrating high-quality and high-touch customer engagement throughout all phases of delivery
Excellent communication, negotiation, and stakeholder management skills
Ability to work cross-functionally with technical, delivery, and product teams
Languages: Swiss German, German, and English required; French highly preferred for Geneva market; Italian a plus
Location: Switzerland, with focus on Zurich and Geneva as primary locations
Nice To Haves (Preferred Qualifications):
Experience working with blockchain, digital asset, or crypto infrastructure platforms
Background in consulting, system integration, or managed services organizations
Familiarity with custody, payments, treasury, or capital markets systems
Experience managing multi-year enterprise service engagements
Interest in progressing into Director-level client or commercial leadership roles
Stay Safe from Job Scams
All official Blockstream communication will come from an @ blockstream.com email address. We will never ask you to share sensitive information or purchase equipment during the hiring process. If in doubt, contact us at E-Mail auf jobs.ashbyhq.com ansehen. Learn more about avoiding job scams here .
- ...storyteller to craft copy and to concept industry-leading creative across our global campaigns. As Senior Copy Lead, you’ll work closely with Creative Directors and... ...distinctive tones of voice for campaigns and projects. Manage multiple high-priority campaigns simultaneously,...Empfohlen
- European UHNWI/HNWI Uncaped Bonus About Our Client: Based in Zurich, our External Asset Management (EAM) firm provides independent wealth management and investment... ...and investment partners. Job Description: Manage and expand a portfolio of European private clients...Empfohlen
- ...multikulturellen Teams Ihre individuellen Fähigkeiten! Das Private Clients Tax Team von EY Zürich berät führende Unternehmer, Family... .... Deine Hauptaufgaben Als (Senior) Manager führen Sie unter der Leitung des Partners Beratungsprojekte,...EmpfohlenUnternehmer
- Uncaped Bonus Asian UHNWI/HNWI About Our Client: An independent External Asset Manager (EAM) based in Zurich, providing wealthy private clients and entrepreneurial... ...in collaboration with the investment team Manage the full client onboarding process in compliance with...Empfohlen
- ...In short: As the Senior Lead, People Analytics, you will be the architect of our new People Analytics platform and a strategic partner... ...answers. You have excellent communication and stakeholder management skills, with the ability to translate complex data into clear...Empfohlen
- ...In short: The Lead - Construction Project Manager will report to the Senior Lead - Construction, on the Real Estate and... ...-to-End Retail Deployments: Manage the execution of high-end DTC,... ...Partner closely with internal clients to keep them highly engaged, proactively...
- ...Role We are seeking an experienced Senior Teleoperations Lead to oversee robotics operations teams... ...field operations, engineering teams, and client stakeholders. The ideal candidate... ...technologies and has experience managing teams in robotics, autonomous systems...Vollzeit
- ...vollständiger und aktueller Dossiers Unterstützung der Relationship Manager bei regulatorischen, administrativen und kundenbezogenen... ...persönlicher & unternehmerischer Kultur Mehrjährige Erfahrung als Senior Assistant, Account Manager oder Assistant Relationship Manager...Homeoffice
- ...In short: As a Senior Lead, Innovation commercialization engineer, you will be a driving force at the forefront of On's scale of product... .... This role requires you to master technical complexity, manage key stakeholder relationships, and translate visionary concepts...
- ...Lead financial strategy and drive value creation in a role where your insights shape the... ...new role As a Sr Business Finance Manager, you'll be at the heart of financial planning... ...advisor to local management and senior business stakeholders, helping shape business...Temporär
- ...internationally seasoned, highly specialized Senior Lead - Pattern Engineer to spearhead the... ...combined with a proven track record of managing garment engineers while working closely... ...successful candidate will directly lead, manage, and scale our internal team of pattern...
- ...Projekt- und Risiko Manager Client Channels (m/w/d) 80% - 100% | Produkt- und Kanalmanagement | Zürich | Berufserfahrene Der Bereich Client Channels der Zürcher Kantonalbank ist verantwortlich für die Gestaltung und Weiterentwicklung unserer digitalen und...TeilzeitarbeitFestanstellungFlexible Arbeitszeit
- ...In the role of Senior Client Executive - Strategic New Business (m/w/d) for our offices in Central Europe, you will take on responsibility... ...focused on high-fit enterprise prospects. Engage Executive Leaders: Form deep relationships with C-suite stakeholders,...Flexible Arbeitszeit
- ...Today, Blockstream is the leading Bitcoin company,... ...infrastructure. We are seeking a Senior Project Manager, Delivery , a senior client-facing role accountable... ...: Build, mentor, and lead a high-performing team... ...and agreed Plan and manage multi-workstream...Vollzeit
- ...Senior Product Manager Zurich, Switzerland Product Hybrid Full-time About Rivia Rivia... ...Rivia scales, there is a clear path to leading a PM team. The Role As Senior... ...without it are welcome. Bonus Former lead or head of product who wants to build...Vollzeit
- ...platform is a proven leader in this dynamic... ...by Fortune 500 clients around the world... ...same goal. Over 700 leading companies trust... ...! *Team* The Senior Account Manager role will be responsible... ..., sales and client satisfaction. We... .... This role will manage an assigned set...
CHF 132000 pro Jahr
...About the Role As Senior Client Manager & Actuary L&H for Italy, you will be accountable... ...relationships: Position Swiss Re as the leading and preferred reinsurance partner in... ...and professional credibility Manage client relationships holistically: Oversee...Vollzeit- ...marketing, partner-led, and first to move. Clients include Google, Lufthansa, Meta, eBay... ...engaging digital experiences. As Senior Account Manager, you will be responsible for building... ...campaigns. You will be required to manage client briefs, plan, assign, and review...Flexible Arbeitszeit
- ...early 2027. We are looking for a visionary, globally-connected Senior Lead Exhibition Programming & Curation to shape and build this new... ...adapted to changing programming needs. Operational Excellence: Manage and maintain full oversight of the programming budget,...Schichtarbeit
- ...collaboratively work on challenging Data management and governance projects for our clients while using the latest... ...Your key responsibilities Lead business development and go-to-market... ...Switzerland, building and maintaining senior client relationships, identifying new...
- ...centre industry, we offer commissioning management and validation services to project... ...Netherlands. The Role: As the Lead Commissioning Manager, you will be pivotal in overseeing the... ...leadership and organisational skills to manage services on and off-site, providing...Subunternehmer
- ...passionate about helping our clients succeed in an ever-... ...payments and wealth and asset management Deep knowledge in... ...The Role: As a Senior IT Project Manager, you will lead strategic technology transformation... ...banking environment. Manage cross-functional teams,...
- ...Fearless in shaping a premium future. In short As a Senior Design Lead, Brand Environment Design at On, you will be instrumental... ...in-house brand. Proven Project Scale: Proven experience managing large-scale, complex physical design projects and activations...
- ...performance standards and protect product integrity. The Senior Lead Development role will report to the Head of Innovation Footwear... ...technical alignment between Zurich-based Design/Product Management and the Asia-based execution teams, ensuring that the "performance...
- ...insight. Through rigorous testing and validation, only products that truly perform make it to market. As a Footwear Testing Senior Lead you will be responsible for validating footwear products from development through to market and driving excellence and leading the...
- ..., the world’s leading tech platform... ...major industry leaders like Netflix,... ...Support, Category Management, Lead Generation,... ...entrepreneurial Senior Market... ...Partnerships Manager to lead and scale... ...region Expertly manage commercial... ...large base of clients Collaborate...Vollzeit
- We are looking for a visionary and hands-on Senior Lead of Computational Design to drive the future of digitally powered product creation. In this role, you will combine deep expertise in computational design with a strategic mindset to lead, position and inspire a team...
- As the Senior Lead, Global Portfolio & Pricing within our Product Strategy team, you will be the driving force behind the upstream portfolio... ...global markdown framework and product lifecycle parameters to manage profitability from introduction to end-of-life. • Governance...
- ...is to protect and grow our clients’ wealth - but not by any means... ...to executive level leaders. The one thing they all have... ...organization, we are looking for a Senior Client Portfolio Advisor based in Zurich... ...to relationship managers with special focus on Lombard...
- As the Sr Lead Accessories Material Developer, you are the technical architect and driving force of material excellence for On’s rapidly... ...• Serve as the strategic technical lead with global suppliers, managing high-level technical communication, ensuring strict adherence to...Schichtarbeit
Wollen Sie mehr Stellenangebote erhalten?
Abonnieren Sie und erhalten Sie ähnliche Stellenangebote wie Senior Manager, Client Lead. Seien Sie der Erste, der sich bewirbt!
- senior manager transaction services Zürich ZH
- senior quality manager Zürich ZH
- field marketing manager Zürich ZH
- finance manager / senior accountant Zürich ZH
- bereichsleiter Zürich ZH
- senior project manager Zürich ZH
- bereichsleitung pflege Zürich ZH
- senior relationship manager Zürich ZH
- hr bereichsleiter Zürich ZH
- bereichsleiter reinigung Zürich ZH
