Lead FCC - Private Clients

About Sygnum

Sygnum is a global digital asset banking group, founded on Swiss and Singapore heritage. We empower professional and institutional investors, banks, corporates and DLT foundations to invest in digital assets with complete trust. Our team enables this through our institutional-grade security, expert personal service and portfolio of regulated digital asset banking, asset management, tokenization and B2B services.

In Switzerland, Sygnum holds a banking licence and has CMS and Major Payment Institution Licences in Singapore. The group is also regulated in the established global financial hubs of Abu Dhabi and Luxembourg.

We believe that the future has heritage. Our crypto-native team of banking, investment and digital asset technology professionals are building a trusted gateway between the traditional and digital asset economies that we call Future Finance. To learn more about how Sygnum’s mission and values are shaping this digital asset ecosystem, please visit sygnum.com and follow us on LinkedIn and X.

Our Values

A key pillar of our success are the Sygnum values that define and unite us a team. We proudly call them our SYGN values:

• S stands for the importance we hold in Seeking and seizing opportunities, and the way we take personal ownership for delivering results for our clients;
• Y represents the way we say Yes to maintaining the highest level of integrity and fairness in everything we do. Sygnumers always display confidence without attitude;
• G reminds us to always Grow and win together. We only succeed by supporting each other and challenging ourselves, and our team-mates, to reach for new heights;
• N is here for Nose for value because we are always looking to focus on what matters most to our clients, partners and team.

Sygnum has one of the most diverse teams in the industry. Diversity plays a central role in keeping our work culture open, our teams productive and energised, and our solutions at the forefront of the industry. In the spirit of our SYGN value to “grow and win together”, we fully embrace an equal opportunity mindset in the way we onboard, develop and promote our team members.

About the role

As Lead FCC Private Clients, you will lead a team of three Financial Crime Compliance (FCC) officers supporting the private client business, while remaining fully hands-on as a working member of that team. You will set the standard for quality and pace by performing the same FCC activities your team members perform across the client lifecycle – on- and offboarding, periodic reviews, transaction monitoring, remediation activities – and by guiding, coaching and motivating the team to deliver consistently high-quality, risk-based outcomes in line with applicable regulatory requirements and internal policies.

Reporting to and working closely with the Head Financial Crime Compliance, you will hold formal line-management responsibility for the three-person FCC Private Clients team – owning workload allocation, quality and turnaround, setting objectives, conducting performance reviews and driving the development and recruitment of the team – while acting as a first point of escalation and deputy to the Head FCC. You are an experienced, positive, approachable and motivational leader who develops people, builds a collaborative team culture, and partners constructively with stakeholders across the bank to maintain a robust AML framework while supporting business growth through pragmatic, risk-based compliance solutions.

Your Main Responsibilities

• Holding formal line-management responsibility for a team of three FCC officers, setting objectives, conducting performance reviews, supporting recruitment and fostering a positive, collaborative and high-performing team culture
• Acting as a hands-on colleague by carrying a personal caseload and performing the full range of FCC activities alongside the team, while stepping in on the most complex and higher-risk files
• Allocating and balancing workloads, managing case pipelines and turnaround times, and ensuring adequate team coverage across the client lifecycle
• Coaching, mentoring and upskilling team members, supporting their professional development and providing constructive, timely feedback
• Acting as a point of escalation and technical reference on complex KYC/AML matters in collaboration with the Head FCC
• Owning the overall quality, consistency and timeliness of the team’s output and embedding a culture of continuous improvement across FCC processes and controls
• Performing FCC activities across the private client lifecycle, including on- and offboarding, periodic reviews, transaction monitoring, remediation activities
• Conducting comprehensive KYC and AML assessments of private clients, including high-risk clients, politically exposed persons (PEPs), and complex ownership structures
• Reviewing and assessing Source of Wealth (SoW) and Source of Funds (SoF) documentation and analysing complex client structures
• Identifying, investigating, and escalating unusual activities and transaction patterns, and supporting the preparation of Suspicious Transaction Reports (STRs) and Suspicious Activity Reports (SARs) where required
• Supporting responses to requests from authorities, regulators, auditors, and internal control functions
• Advising client-facing teams on Swiss CDB20, AML, KYC and related regulatory requirements throughout the client lifecycle
• Executing and continuously improving Sygnum’s AML Framework, ensuring effective implementation of policies, procedures, and controls
• Performing quality reviews and providing guidance on onboarding files, periodic reviews, and remediation cases
• Supporting regulatory and compliance projects, audits, risk assessments, and strategic initiatives across the organisation
• Leveraging data analytics, blockchain intelligence, and AI-enabled tools to enhance risk identification, investigations, monitoring effectiveness, and process efficiency
• Supporting the delivery of AML, KYC, and financial crime training and awareness initiatives across the organisation

Our ideal candidate

• Degree in law, finance/economics, business administration, or a related field
• A minimum of 7+ years of experience in Banking as an in-house Compliance Officer or within an Audit/Consulting firm providing services to Swiss-regulated financial intermediaries, including demonstrable experience leading, coordinating or mentoring a team or workstream
• Proven line-management or team-leadership experience, with the ability to lead and motivate a small team while remaining hands-on, balancing personal caseload with oversight, coaching and the development of others
• Strong people and stakeholder management skills, with a track record of building trust, resolving issues constructively and partnering effectively with client-facing teams
• Strong knowledge of AMLA, AMLO, AMLO-FINMA, CDB20, and relevant regulatory requirements relating to client onboarding, KYC, AML/CFT, sanctions, tax compliance, CRS, and FATCA
• Proven experience assessing Source of Wealth, Source of Funds, and complex client ownership structures
• Familiarity with digital assets, Distributed Ledger Technology (DLT) business models, and related financial crime risks
• Experience using screening, monitoring, and investigative tools for AML and compliance purposes
• Strong analytical and investigative skills with the ability to identify risks and develop pragmatic, risk-based solutions
• Confidence in using AI-enabled tools responsibly to support analysis, documentation quality, and decision-making in a regulated environment
• Ability to work independently, manage multiple priorities, and deliver high-quality outcomes with limited supervision
• A positive, motivational and hands-on leadership style, leading by example as an active member of the team and bringing out the best in others within a collaborative, flat-hierarchy culture
• Knowledge of current trends in Compliance, FinTech, RegTech, digital assets, and blockchain technologies
• Blockchain forensics and investigation skills and familiarity with blockchain forensic tools are an advantage
• Excellent written and verbal communication skills in English (German is a strong advantage)

Our Offer

Joining Sygnum means being part of a dynamic, global team that is building a trusted gateway between the traditional and digital asset economies. Working at Sygnum, you will experience our fast-paced, exciting work environment that embraces meritocracy and collaboration and open communication. Alongside our ambitious long-term mission, we also come together for reaching important milestones and annual crypto-industry anniversaries like Bitcoin Pizza Day, and regularly celebrate together at themed company events as part of our journey to shape Future Finance.

Sygnum offers a comprehensive package of benefits for all team members. They include:

• Attractive combination of market salaries and entrepreneurial incentive scheme
• Flexible/Work at home policies
• Professional development via Mentoring and Buddy programs
• One-month fully paid sabbatical after five years of continuous employment

If you are passionate about the potential of blockchain to shape Future Finance and your profile is a good fit for this position, please send us your CV today!