Junior Assistant ENG/FR

The client is part of an international organization. Job Description:

• Process and review routine administrative requests, including amendments, refusals, and file updates.
• Verify the compliance of received documents in accordance with applicable procedures and regulations.
• Draft and send correspondence requesting additional information or corrective actions.
• Monitor case files, pending requests, and associated payments.
• Respond to basic information requests by phone and email.
• Update databases and ensure the accuracy and quality of recorded information.
• Collaborate with various teams in an international and multicultural environment.
• Perform additional administrative duties as required to support the efficient operation of the department.
The Successful Applicant:
• Initial professional experience (0 to 3 years) in administration, customer service, back-office operations, or data processing.
• Excellent command of both French and English, written and spoken.
• Knowledge of Spanish would be considered an asset.
• High level of accuracy and attention to detail.
• Strong organizational skills with the ability to manage priorities effectively.
• Comfortable using IT systems and performing data entry tasks.
• Ability to work independently while contributing positively to a team environment.
• Excellent interpersonal and communication skills.
• Strong service orientation and commitment to confidentiality.
What's on Offer:
• International and multicultural working environment
• Collaborative and supportive team culture
• Exposure to international stakeholders and processes
• Dynamic role combining administration, compliance, and customer service