CRM Support (m/f/d)

"Can-do" mentality Temporary assignment About Our Client:

Our client, originating in Switzerland and grew worldwide with their own collection of textiles, apparel, and product design, is looking for an energetic, dynamic, and flexible CRM Support (m/f/d) in their modern offices in Zurich-City.

The ideal candidate must be available as soon as possible in a temporary assignment for the next 6 months. Depending on the performance, motivation, and attitude of the candidate there will be a high possibility for an extension or a permanent take over. Job Description:

The selected candidate will be responsible for the following responsibilities:

• Supports the setup and execution of email and CRM campaigns using Braze.
• Prepares, uploads, and maintains campaign content within existing templates and processes
• Assists with audience selection and campaign configuration following predefined guidelines
• Manages links, landing page connections, and content updates for newsletters and customer communications
• Coordinates and implements translated content for different markets
• Performs content entry, formatting, and campaign preparation tasks
• Conducts quality assurance checks to ensure campaigns are accurate and error-free before launch
• Collaborates with internal stakeholders to gather and implement campaign requirements.
• Maintains campaign documentation and supports process improvements where appropriate

The Successful Applicant:

In order to be considered for the role, the ideal candidate must have:

• Prior experience in digital marketing, CRM, campaign operations, or a comparable administrative support function.
• Exposure to email marketing and CRM tools; experience with Braze is considered an advantage.
• Experience working within an international business environment.
• Fluency in English, both written and spoken.
• Familiarity with Braze or similar CRM and marketing automation platforms.
• Previous involvement in the execution and support of email marketing campaigns.
• Basic understanding of HTML email templates
• Strong attention to detail and commitment to delivering accurate work
• Ability to follow established processes and work independently
• Good organizational and time-management skills
• Comfortable managing multiple tasks and deadlines in a dynamic environment
• Strong communication skills and collaborative mindset

What's on Offer:

This position is ideal for CRM professional at an early stage of their career who enjoys operational work, values precision, and wants to contribute to delivering high-quality customer communications.