Student IT Support (f/m/d) 20%

Über den Job

The IMCD Group is a global market leader in the sales, marketing and distribution of specialty chemicals and ingredients. With a global network of industry experts, IMCD offers its suppliers and customers in the EMEA, Americas and Asia Pacific regions market-oriented solutions as well as a comprehensive product portfolio and innovative formulations for the areas of Beauty and Personal Care, Home Care and I&I (Industrial & Institutional Cleaning Solutions), Food & Nutrition and Pharmaceuticals through to Lubricants & Energy, Coatings & Construction, Advanced Materials and Industrial Solutions.

In 2024, the IMCD Group, headquartered in Rotterdam, generated sales of over 4,700 million euros with more than 5,000 employees in over 60 countries on six continents.

In the present era, IMCD has evolved into a pioneering chemical distributor, distinguished by its comprehensive digitalisation. Our team of experienced technical sales experts provides outstanding service to ensure rapid success for our suppliers and customers. IMCD Switzerland, a subsidiary of the IMCD Group, employs a workforce of 65 employees at its headquarters in Zurich and at an additional location in Basel.

Your tasks and responsibilities:

• Support the local IT team in day-to-day IT operations across the IMCD offices in Zurich and Basel
• Handle, analyse and process IT incidents and service requests from employees
• Assist colleagues with hardware, software, client system, peripheral and standard application issues
• Support the preparation, setup and handover of workplaces for new and existing employees
• Support the technical preparation and execution of IT onboarding for new employees
• Document standard processes, system information, configuration changes and troubleshooting guides
• Support the management of the local IT stock, including replacement devices, accessories and other IT equipment

Your competencies and qualities:

• Ongoing studies in Business, IT or a comparable field of study
• Interest in IT support, digital tools and workplace technology
• Good understanding of client systems, standard software, hardware and peripheral devices
• Hands-on mentality with strong problem-solving skills and a service-oriented mindset
• Structured and reliable working style, especially when maintaining documentation, inventory and asset data
• Proactive team player with good communication skills and the ability to support colleagues from different business areas
• Fluent in German and English, both written and spoken
• Confident in Microsoft Office; experience with Microsoft 365, ticketing systems or basic IT administration is a plus

What we offer:

• Join a competent, motivated and dynamic team with opportunity to leave your own footprint
• A wide array of training opportunities and a corporate culture that promotes performance
• Modern and attractive workplace at Zurich Stadelhofen with flexible working options (WorkSmart)
• Competitive salary package including additional benefits

Are you interested in joining our team? If so, we would like to get to know you! Please send us your complete application, including a letter of motivation, CV, references and diplomas.

If you have any questions about the position, feel free to contact Elena Magami.

IMCD Switzerland AG – Human Resources – Hufgasse 10 – 8008 Zürich -