Cloud DevOps Operation Specialist (m/w/d) (Kubernetes Platform & Managed Services)

We are looking for an experienced Cloud DevOps Operation Specialist to join a leading telecommunications company in Zurich. This is a high-impact contract opportunity with strong prospects for permanent employment.

Location: Zurich, Switzerland

Employment Type: Temporary contract with the option for permanent internalization

Industry: Telecommunications

Workload: 80-100%

Your Responsibilities

• Operate, monitor, and continuously improve the Kubernetes-based platform and the managed services running on it, including MongoDB, PostgreSQL, and Kafka.
• Ensure high availability, scalability, and resilience through proactive monitoring, alerting, and incident management.
• Perform and automate Day-2 operations, including upgrades, patching, backup and restore processes, and capacity management.
• Conduct troubleshooting and root cause analysis (RCA) for incidents and issues in production and production-like environments.
• Implement, maintain, and enhance observability solutions, including Prometheus, Grafana, and logging platforms.
• Collaborate closely with the engineering team to improve operational processes, runbooks, and automation initiatives.
• Participate in the on-call rotation and help ensure 24/7 service availability.

Your Profile

• Degree in Computer Science (University, University of Applied Sciences, Higher Technical Education, or equivalent qualification) or comparable education with several years of experience in IT operations.
• Strong expertise in Kubernetes and the operation of container-based platforms and services.
• Solid knowledge of observability tools and practices, including Prometheus, Grafana, ELK/OpenSearch, and structured troubleshooting methodologies.
• Experience with automation and Infrastructure as Code (IaC) tools such as Ansible, Terraform, and Helm, as well as CI/CD pipelines using GitLab, Git, and Docker.
• Strong Linux and systems engineering experience in production environments.
• Hands-on operational experience with at least one of the following technologies: MongoDB, PostgreSQL, or Kafka.
• Proven ability to quickly understand existing infrastructures and deliver improvements and operational stability from day one.
• Resilient and solution-oriented mindset, with the ability to remain calm and effective in high-pressure situations.
• Self-driven, collaborative, and experienced in agile and lean ways of working.
• Fluent English; German is an advantage.

Nice-to-Have Skills

• Kubernetes certifications such as CKA, CKAD, or equivalent.
• Experience with CNCF technologies and tools, including ArgoCD, Velero, Cilium, and Kyverno.
• Knowledge of security hardening, secrets management, and access control concepts such as RBAC and IAM.
• Experience in IT Service Management (ITIL) and third-level support environments.
• Experience working in service provider, telecommunications, or managed services environments.
• Willingness to participate in an on-call rotation and residence in Switzerland.

Additional Information

• Flexible working arrangements with hybrid work options and the possibility to work from home.
• Strong potential for permanent employment based on performance and business needs.
• Join a highly skilled engineering organization, working alongside 11 Kubernetes Engineers and 7 OpenShift Engineers.
• Contribute to strategic platform initiatives as well as complex enterprise-scale customer projects.
• Gain hands-on experience with cutting-edge cloud-native technologies across the Kubernetes and OpenShift ecosystem.
• Modern office environment in Zurich with a flexible hybrid working model following the on-boarding period.
• Collaborative, innovation-driven culture focused on continuous learning, automation, and operational excellence.
• Temp Contract Duration: 1 September 2026 to 30 June 2027
• Workload: 80-100%
• Location: Zurich, Switzerland (Hybrid)