Manager Commercial Packaging Operations

As a Commercial & Business Operations Specialist , you will help build scalable operations across Climeworks Solutions, including our commercial, project sourcing and customer success teams. Together with your team, you will help design and scale digital products including a platform enabling customers to manage and monitor their carbon removal portfolios, bringing greater transparency, accessibility, and impact visibility to the market. You define and continuously improve processes across marketing, business development, sales, project sourcing, and customer success, towards more standardised, digital, and scalable ways of working. You drive adoption through documentation, training, and continuous feedback loops and act as a trusted sparring partner for operational topics.

• You prioritise requests, manage trade-offs, and ensure improvements align with business priorities, system architecture, and available capacity.
• Salesforce administration, marketing & sales tools: You act as Salesforce Administrator for Climeworks Solutions, working closely with the Senior Salesforce Engineer and Tech team. You configure, maintain, and optimise Salesforce and related commercial tools, enabling efficient and effective system usage.
• Analytics, reporting & data quality: You create reports and dashboards in Salesforce, Power BI, and Microsoft tools to monitor business performance and support decision-making. You conduct ad-hoc business analyses and own data quality controls and improvement measures.
• Project & change management: You drive operational improvement initiatives, coordinate stakeholders, and communicate outcomes through clear project updates and presentations.
• Knowledge management: You hold a university degree in Business, Finance, Economics, Science, Engineering, Sustainability, or a related field and bring at least 5 years of experience in a fast-paced, service-oriented environment such as consulting, technology, scale-ups, or startups.
• You have experience in business analysis, revenue operations, commercial excellence, product management, or similar roles and can translate business requirements into system configurations, data models, reports, and practical business solutions.
• Salesforce & business systems: You have hands-on experience administering Salesforce, including user support, permissions, configuration, validation rules, flows, reporting and dashboards. You are comfortable designing solutions, testing and rolling them out, and driving user adoption. You bring experience operating and integrating commercial technology stacks, ideally including marketing automation, CRM extensions, reporting tools, and ERP systems such as SAP. Salesforce Administrator certification is a plus.
• Stakeholder management: You synthesise ambiguous challenges into actionable work packages, prioritise effectively, and drive initiatives through implementation with a proactive, diligent, and self-directed approach.
• Language: You have excellent written and spoken English skills.

Studies show that women and individuals from minority backgrounds often only apply for jobs when they meet 100% of the listed criteria. We offer a hybrid work setup and up to 4 weeks of remote work annually within any EU country.
The percentage in the job title means flexibility – choose full-time or part-time based on what works for you.