Responsable Compliance

Determines training needed to accomplish goals then implements plan.

4 years experience in the food and beverage culinary or related professional area.
2-year degree from an accredited university in Food Service Management Hotel and Restaurant Management Hospitality Business Administration or related major; 2 years experience in the food and beverage culinary or related professional area.

Managing Day-to-Day Operations
Supervises and manages employees. Manages all day-to-day operations. Leading Food and Beverage Team
Utilizes interpersonal and communication skills to lead influence and encourage others; leads by example.
Provides the leadership vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective.
Ensures compliance with all food & beverage policies standards and procedures by training supervising follow-up and hands on management.
Ensures compliance with all applicable laws and regulations.
Ensures compliance with food handling and sanitation standards.
Monitors alcohol beverage service in compliance with local laws.

Manages day-to-day operations ensures the quality standards and meets the expectations of the customers on a daily basis.
Meets with guests on an informal basis during meals or upon departure to obtain feedback on quality of food and beverage service levels and overall satisfaction.
Manages service delivery in outlets to ensure excellent service from point of entry to departure (e.g. greeting from hostess speed of order taking and food and beverage delivery fulfillment of special requests collection of payment & invitation to return).

Managing and Conducting Human Resource Activities
Provides guidance and direction to subordinates including setting performance standards and monitoring performance.
Identifies the educational needs of others develops formal educational or training programs or classes and teaches or instructs others.
Ensures employees receive on-going training to understand guest expectations.
Recognizes good quality products and presentations.
Supervises daily shift operations in absence of Assistant Restaurant Manager.