Job Description

A new customer enters the store. Your heart beats faster. A smile. A warm welcome. A cup of tea to slow down. You ask questions. You listen. You advise on our products. Plus a pampering hand massage with your favourite product at the water island. The customer is deeply relaxed, happy and thanks you. Your heart leaps again. Another satisfied customer.

Do you feel what we feel? Yes?
Then become a Rituals customer advisor.

WE ARE RITUALS

At Rituals, through our unique Home & Body products and our philosophy of "The Art of Soulful Living", we aim to guide both employees and customers on the path to personal wellbeing, helping them to awaken their true potential and enjoy the beauty of life. We are passionate about transforming everyday routines into meaningful moments. Find out more about Rituals here.

SHARE YOUR TALENT

As a Luxury Customer Service Representative, you're all about creating an unforgettable customer experience. For you, this means, among other things:

Best-in-class customer advice, top customer service and excellent operational processes (checkout, stock, inventory, ...).
The tidy and ritual-compliant maintenance and presentation of the products, sales areas, back office and warehouse.
Close cooperation with the team and Store Manager:in regarding initiatives to achieve goals, training, coaching etc.

ENJOY OUR BENEFITS

A permanent contract, Rituals employee discount, excellent onboarding, a wide range of training and development opportunities, numerous wellbeing initiatives & partnerships (e.g. Urban Sports Club), free snacks & drinks in the shop, regular (product) gifts, access to exclusive partner deals ("corporate benefits")... these and many more advantages are yours to enjoy at Rituals.

BE YOURSELF

Whether you've been a Sales Associate, Beauty Advisor, Sales Assistant, Sales Consultant or Client Advisor, show us who you are!

You are not just a salesperson, but a results-oriented consultant with an affinity for beauty. You have experience in a lifestyle and/or service-oriented industry (retail, luxury retail, retail, cosmetics, fashion, fashion, cruise ships, hotels, restaurants, luxury gastronomy). A retail management qualification is an advantage, but not essential.
You have excellent storytelling & communication skills.
Furthermore, you are always positive, empathetic, team-oriented, digitally savvy, willing to learn and flexible in every respect.

WE LOVE DIVERSITY

Our Rituals family is a representation of wonderful people with different backgrounds, identities and unique - visible or invisible - characteristics and skills.

At Rituals, you'll experience a safe culture of mutual respect and a fun environment where everyone feels engaged, valued and appreciated, and where everyone experiences the same opportunities and sense of belonging.

CELEBRATE A NEW CAREER WITH RITUALS

Apply online now & also follow our career pages on LinkedIn & Xing for exclusive insights into the world of Rituals. We look forward to meeting you!

YOUR BODY. YOUR SOUL. YOUR RITUALS.

Sales Advisor on an hourly basis (m/f/d) - Luzern Weggisgasse