...understand technical documentation.
You have good collaboration, communication and facilitation skills.
You possess excellent troubleshooting skills and the ability to picture the problem via remote discussions.
You are fluent in English and and additional European...
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Vollzeit
Temporär
Remote job
Schichtarbeit
Volvo Group
Ausland
Vor 9 Tagen
...What you will do:
Communicating through chat & phone with subscribers
Answering how-to questions about payment
Troubleshooting streaming and content issues
Assisting subscribers with how-to questions & navigating on Netflix
Requirements:
Excellent...
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Vollzeit
Von zu Hause
Homeoffice
speakit
Ausland
Vor 8 Tagen
...customer experience and satisfaction
Identify and assess customers’ needs
Assist with general inquiries, product support, and troubleshooting via phone, e-mail, chat, or tickets
Requirements: As a candidate, you do not need to have experience in a similar role...
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Vollzeit
TELUS International Europe
Ausland
Vor 5 Tagen
...Description: Main responsibilities:
Process support requests;
Analyze system logs;
Remote troubleshooting;
Consistently achieve client KPIs;
Utilize and actively participate in the improvement in the existing client Knowledge Database;
Provide high...
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Vollzeit
Remote job
Concentrix
Ausland
Vor 19 Tagen
...C1, oral and written)
Fluent level of English (minimum level B2, oral and written)
Excellent communication skills and good troubleshooting and problem-solving skills
Basic technical skills (e.g.use of smartphones and internet applications, MS Office etc)
Ability...
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Vollzeit
Von zu Hause
Homeoffice
Remote job
Schichtarbeit
Nachtschicht
speakit
Ausland
Vor 2 Tagen
...Responsibilities:
You will be answering to the customers queries via phone, e-mail or chat, identifying the client's problem; troubleshooting them to find the solution; documenting each action you take and categorizing cases and possible bugs, so that our client's...
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Vollzeit
Flexible Arbeitszeit
Cognizant Technology Solutions
Ausland
Vor 12 Tagen
...support team members to provide exceptional customer service.
Requirements: Qualifications
~ Technical Support and Troubleshooting skills
~ Analytical Skills
~ Customer Support and Customer Satisfaction skills
~ Excellent written and verbal communication...
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Vollzeit
Konecta Portugal
Ausland
vor 2 Monaten
...We’ll love it if you have:
High level of fluency in German.
Good communication skills in English.
Customer support/troubleshooting experience will be appreciated.
Familiarity with the brand is preferred.
Strong verbal and written communication skills utilizing...
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Vollzeit
Teleperformance Greece
Ausland
Vor einem Monat
...wifi, laptops and wearables through email, phone and chat channels
Maintain client relationships through product support and troubleshooting
Respond to incoming calls, email and from end users
Manage effectively all incoming incidents in a customer service...
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Vollzeit
Concentrix
Ausland
Vor 4 Tagen
...get your sign-on bonus of 1,000 BGN.
Main responsibilities:
Process support requests;
Analyze system logs;
Remote troubleshooting;
Provide a high level of technical guidance and assistance in problem-solving.
Requirements: Requirements:...
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Vollzeit
Remote job
Webhelp Enterprise Sales Solutions, s.r.o
Ausland
Vor 16 Tagen
...specifications.
Managing and responding to customer requests through phone and email.
Assisting customers with product setup, troubleshooting, and usage guidance.
Processing customer orders, returns, and exchanges.
Ensuring excellent customer satisfaction by...
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Vollzeit
Temporär
Mit Unterkunft
Blu Selection
Ausland
Vor 24 Tagen
...connectivity and configuration;
Team-oriented mindset and determination to achieve targets and show results;
Proven track record of troubleshooting abilities is advantageous;
Preferable experience in a contact center setting or customer-facing role.
Our client...
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Vollzeit
Remote job
Astrea Recruitment
Ausland
Vor 5 Tagen
...appropriately
Compose thoughtful and accurate messages or customize prepared responses to customer queries
Research information and troubleshoot problems using available resources
Recognize product and process issues that impact our community and submit reports and...
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Vollzeit
Soforteinstellung
TELUS International Europe
Ausland
Vor 19 Tagen
...for their action cameras, drones, apps and video editing software
Offering solutions for customers demands by identifying and troubleshooting with the available resources
Build meaningful relationship, answering customers questions in a courteous, friendly, and...
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Remote job
Foundever Portugal
Ausland
vor 2 Monaten
...workers
Handle of IT requests or issues via phone, mail and chat or via self-service portal
Perform root cause analysis and troubleshooting via phone and/or remote access and monitor IT requests and issues in the client's ITSM service management system including...
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Vollzeit
Remote job
Schichtarbeit
Concentrix
Ausland
Vor 8 Tagen
...Provide account and application support to viewers namely concerning software functionality
Provide technical support and troubleshooting of system configurations and network settings
Provide accurate and real-time answers to viewers’ inquiries
Contribute to...
Vollzeit
Von zu Hause
Homeoffice
Concentrix+Webhelp Portugal
Ausland
Vor 2 Tagen
...oriented mindset.
Technical background and experience with Microsoft services and products.
Advanced skills in technical issue troubleshooting and problem-solving.
Experience in a B2B context is advantageous.
Proactive communication style and sales orientation/...
Vollzeit
Freelance
Remote job
Nordic Jobs Worldwide
Ausland
Vor einem Monat
...Creators and Influencers across major social media platforms
Engage in subscription and account management, along with technical troubleshooting
Respond to inquiries from both new and existing business clients through phone, email, and live chat
Conduct proactive...
Vollzeit
Schichtarbeit
Cityjoboffers
Ausland
Vor 12 Tagen
...appropriately
Compose thoughtful and accurate messages or customize prepared responses to customer emails
Research information and troubleshoot problems using available resources
Monitor and control numerous concurrent tasks in tandem
Proactively and independently...
Remote job
Foundever Portugal
Ausland
vor 2 Monaten
...Telecommunications Engineer to join their Support team!
Main responsibilities:
Process support requests;
Analyze system logs;
Remote troubleshooting;
Consistently achieve client KPIs;
Utilize and actively participate in the improvement in the existing client Knowledge...
Vollzeit
Remote job
Nordic Jobs Worldwide
Ausland
Vor 26 Tagen
...Requirements: Your Profile
German speaker and fluent in English
Excellent communication and interpersonal skills
Ability to troubleshoot
Good MS Office skills
Customer orientation
Ability to multitask, prioritize, and manage time effectively
Holder of...
Vollzeit
Remote job
Cityjoboffers
Ausland
vor 2 Monaten
...identify areas where improvements can be made and manage bugs for troubleshooting the reporting environment.
Provide training to... ...business analyst.
~ Ability to apply system knowledge to troubleshoot and analyse new problems. Experience working with customers...
Zühlke Engineering AG
Deutschland
vor 2 Monaten
...Create design/deployment guides for both external and internal audiences
Maintain strong interpersonal presentation and troubleshooting skills
Provide strong support in various testings
Description du profil :
You speak (Swiss) German (C2) and English...
...performance
Collaborate with cross-functional teams to identify and address technical issues
Monitor system performance and troubleshoot issues
Participate in code & changes reviews
Take part in the on-call roll after a training period
Ideal candidates...
Vollzeit
Von zu Hause
Homeoffice
Flexible Arbeitszeit
...issues efficiently and empathetically. Whether it's through phone, email, or chat, your primary goal is to assist customers in troubleshooting their products until a resolution is reached. You should excel at providing excellent customer service and maintaining professionalism...
Vollzeit
Weihnachten
Schichtarbeit
Nordic Jobs Worldwide
Griechenland
Vor 11 Tagen
...responsibilities will include:
Being part of a team specialized in offering support through written and phone communication
Troubleshoot the care and use of appliances using operation manuals, product specification sheets, and assorted tools over the phone...
Vollzeit
Homeoffice
Remote job
Multilingual Jobs Worldwide
Griechenland
Vor 29 Tagen
EUR 1400 pro Monat
...phone, email and live chat in regards to their coffee machines. Recommending products, talking the customer through technical troubleshooting steps and assisting with other queries in relation to deliveries and refunds will be part of your daily tasks.
Requirements...
Vollzeit
Mit Unterkunft
Remote job
Talingual
Griechenland
Vor 13 Tagen
...ensure they closed in an efficient and timely manner
Maintain high customer satisfaction, representing a major brand
Provide troubleshooting for mobile devices (mobile phones, tablets & more)
Assist customers to manage/secure their account & passwords
Set-up...
Vollzeit
Teleperformance Greece
Griechenland
Vor einem Monat
EUR 1300 pro Monat
...team, to handle issues the customers have with empathy and efficiency. Via phone, email and chat your job is to help the customer troubleshoot issues with their products and follow through until a solution is found.
We are looking for someone who is customer service...
Vollzeit
Homeoffice
Schichtarbeit
Nordic Jobs Worldwide
Griechenland
Vor einem Monat