Description:

About IntouchCX

IntouchCX is a global customer care and technology company that provides value-driven, future-forward solutions. For over 20 years, we have been the people and technology behind the world’s biggest brands, empowering human potential through our artificial intelligence division, Laivly, and driving change for our client partners through actionable insights and analytics.

About the Job

Are you a problem solver? Do you like making meaningful connections with people? Are you interested in a rewarding career working with the world’s most exciting brands?

Our German Speaking Customer Service Associates are passionate about delighting customers by making every interaction an unforgettable experience, whether that’s through inbound calls, emails and/or chats. We want people with personality, who love making an impact with every customer interaction.

We also want people with drive and ambition - people who want a career, not just a job. Punctuality, performance, and positivity will set you up for success.

Requirements:

Working as a German Speaking Customer Service Associate, You Have:

German/English Bilingual is a must.
High school diploma (or equivalent)
6 months – 1 year of customer service experience
Call center experience (strong asset)
Effective communication skills
The ability to sit for long periods of time
Proven track record of being incredibly resourceful and finding solutions even when there is no clear path.

Offer:

Benefits of Working as a German Speaking Customer Service Associate:

Work in our brand new office in Athens centre
Competitive salary
Industry-leading benefits
Fun, supportive work environment
Opportunity to be part of a rapidly expanding global company
Amazing career growth opportunities

By signing this application, the applicant consents to IntouchCX collecting, using and retaining his\her personal information for purposes relating to the application process and if hired, the employment relationship.

Any and all personal information collected is held in the strictest confidence and in accordance with all applicable Privacy Laws.

German Speaking Customer Service Specialist