Team Lead - Omnichannel Content Platform

MAIN PURPOSE

Richemont is looking for a talented and highly motivated Technology Team Lead (TTL) to join our enthusiastic and dynamic team within the Omnichannel Content Platform (OCP) Product Area.

You will work in a global environment with highly distributed teams in different countries and time zones and at different management levels.

The mission is part of Richemont Group Technology, which is a product-oriented organization. As such, the Technology Team Lead is responsible of:

M anaging a Product Team according to the Group Technology Agile Centre of Excellence guidelines
Managing team members effectiveness to match the Product development and support needs
As a team member, responsible for the development and implementation of features enabling business value , based on the priorities set by the Product Owner.

KEY RESPONSIBILITIES

People

Establish your leadership as a team lead. Lead by example, applying the agile values and mindset
Set internal tech team member objectives and carry out annual reviews (Performance and Development objectives) and provide feedback for external tech team members
Make sure that each tech team member (internal and external) has clear roles and responsibilities
Keep and enhance motivation
Continuously develop technical and soft skills of your technology team members, in line with personal and product team / area needs
Develop a customer-oriented mindset and a culture of trust and transparency
Ensure tech team member’s participation to Community of Practices
Stimulate the tech team members to work according to agile values and practices
Stimulate collaboration and communication between tech team members across the Product Area

Managing

Master all the product aspects and features, constantly liaise with Product Owner and stakeholders in order to make sure all matters are clear and properly managed
Manage and forecast team capacity for upcoming sprints
Be the point of contact/provide support for your product in case of escalation/critical incidents
Together with the PAM, manage the relationship with partners and 3rd party

Budget

Work with the PAM in establishing contracts during the fiscal year with external suppliers within the budget
Drive and control contractors with PAM together
Validate timesheets and check supplier billing and invoices for correctness

Processes

Embrace a continuous learning approach
Proactively identify and resolve team member related risks/impediments. Escalate when needed
Ensure that all features are developed according to the defined rules and metrics (definition of Done for ex.)
Propose process improvements whenever it is required

DIMENSION

Bachelor’s or Master’s degree in Information Technology or Computer Science or equivalent experience
Minimum 5 years of hands-on experience in the Technology field, with at least 5 years of hands-on experience in agile product management
Industry-recognized Agile certification, including but not limited to: SAFe, LESS or equivalent Certifications
Excellent proficiency in French/English. Fluency in additional languages is a strong asset
Proven experience in PIM/DAM area is a strong plus
Must have demonstrated success in leading and developing Global distributed Teams on a multinational global environment
Demonstrated experience in leadership, team mentoring. Ability to present ideas in context, which can be understood by technology, business and non-IT personnel
Exceptional analytical mindset, keen attention to detail, and an advocate of agile product management
Proven ability to identify and act upon opportunities for continuous improvement Provide expert advice to Maison’s and functions
Ability to function effectively in a fast-paced environment, handle multiple efforts simultaneously, prioritize and meet deadlines, stress resistant