Job Description

Join the Fusalp adventure for a summer season in Zermatt!

We are looking for a passionate Sales Advisor to welcome and assist our Swiss and international clients in our iconic Zermatt boutique.

Your main responsibilities will include:

Be a Fusalp brand ambassador:

You represent and convey Fusalp’s values to clients and new team members.
You are able to welcome and advise both local and international customers.
You build customer loyalty through retail sales and high-quality service, providing customers with a memorable experience.

Participate in the daily operations of the boutique:

You contribute to the merchandising of our collections according to brand standards.
You ensure the smooth operation of the store and maintain its appearance.
You assist with other operational tasks (customer orders, receiving goods, labeling, inventory, stock management, after-sales service, cash register operation, store opening/closing, and general maintenance).
You follow the store's safety procedures (theft and loss prevention).

Be a versatile and competent sales associate:

You monitor sales performance indicators according to set targets.
You are proactive in marketing initiatives.
You take part in the brand’s training programs.
Constantly on the move, you are alert to customer opportunities.

Note: These responsibilities may evolve depending on the boutique’s needs. Profile Sought

Passionate about skiing, fashion, and luxury, you strive to exceed expectations and meet goals and KPIs.
You have at least 2 years of experience in a premium/luxury retail environment.
You have a strong sense of service excellence and in-store customer experience.
You are dynamic, versatile, and have a keen eye for performance and detail.

Job Type: Full-time, 35 hours/week. Fixed salary (based on profile and experience) + performance bonus.

Languages: Fluent German and English required.

Good to Know!

Fusalp values technical skills as much as soft skills in its hiring process. We believe that your personal qualities and interpersonal abilities are crucial to strengthening team cohesion and maintaining a harmonious work environment.

Interview Process

If your skills and profile align with Fusalp’s values, the store manager or a member of the HR team will contact you. We will invite you for an interview to get to know you better.
Fusalp promotes diversity, professional equality, and the inclusion of people with disabilities in its recruitment process.

Please note: Fusalp does not provide housing for seasonal employees.

Sales Associate