...(resolving helpdesk requests)
In charge of IT support Level 1 & 2 and escalating to 3 when necessary
Manage Azure and O365
Diagnose and resolve issues concerning printers, videoconferencing devices (Microsoft Teams, Zoom...)
Offer assistance to users in effectively...
Empfohlen
...environment
~ Significant planning & organizational skills to manage complex quantities of interacting technologies
~ Ability to diagnose and triage complicated technical issues
~ English (Written and Verbal), French or German (Written and Verbal), Optionally...
Empfohlen