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- Where passion meets opportunity The best of your adventures is the one you have yet to sail! Your PurposeThe Contact Centre Real Time Analyst (RTA) is responsible for monitoring and managing the contact centre’s real-time performance to ensure service level objectives...SuggéréTemps pleinRecrutement immédiat
- ...of your adventures is the one you have yet to sail! Your PurposeAs a member of the senior team within the busy, vibrant Contact Centre, the Supervisor is responsible for managing the day to day activities & performance of their team of 15 Cruise Specialists, this includes...Suggéré
- ...sail! Your Purpose This is an exciting opportunity for an experienced Cruise Deck Officer to join our growing Maritime Support Centre. In this role you will join a crucial 24 hour watch rota, supporting our global Cruise fleet (MSC Cruises & Explora Journeys), as...SuggéréTravail posté
- Your Purpose As a Contact Centre Business Partner Outsourcing Performance Manager, you will lead the management of outsourcing partners and the MSC Cruises Multilingual International Hub. Your focus will be on driving sales, enhancing customer experience, and implementing...SuggéréRemote job
- ...education for all staff in the unit;; Actively participate in quality improvement projects for the source;; Maintains the Medical Centre in a permanent state of sanitary cleanliness;; Maintains accurate inventory of medications/medical supplies/ equipment;; Performs water...Suggéré
- Your Purpose As the Facilities Director, you will be the centre of operational excellence onboard our luxurious cruise ships. Your purpose is to ensure our fleet maintains the highest standards of functionality, safety, and comfort for our guests and crew. This essential...Suggéré
- ...disposal before the shift ends and ensures that all garbage is separated in accordance with Public Health regulations in the Recycling Centre. • Maintains a clean and orderly work area and promotes a safe working environment • Follow the daily check list of the Spa and...SuggéréTravail posté
- ...are triggered to travel advisors of record immediately. • Take leadership from the Commercial CSO, Head of the Explora Experience Centre and Head of Global Sales Excellence to create Future Journey events and communications with guests on board. • Collaborate with...SuggéréRecrutement immédiatTravail posté
- ...guest satisfaction. Your Impact • Greeting, accommodating and facilitating Guest arrival and departure in the Wellness and Spa Centre. • Arranging appointments while greeting and accommodating Guests. • Responding to all interactions in an efficient, courteous...Suggéré
- ...locker; To ensure that all waste material is separated correctly per category and if needed, transported correctly to the Recycling Centre; Ensure that vacuum cleaners are not used in guest suites or always before 09.00 am and after 21:30 pm; To give No information...SuggéréRemote jobTravail postéQuart du jour
- ...offerings to provide guests with unparalleled expertise.; Maintain strong working relationship with the broader Explora Experience Centre, and other cross-functional teams, to ensure seamless service delivery and operational efficiency. ; Your EssentialsMinimum of...Suggéré
- ...embarkation and disembarkation schedules.; Effectively provide a high level, personalized level of service to the Explora Experience Centre, travel advisors and guests by assisting with air bookings, flight information.; Provide personalized routing solutions and expert...SuggéréTemps plein
- ...IT Infrastructure & Operations across corporate offices, data centres, and cloud environments. • Ensures alignment of infrastructure... ...drives major infrastructure and operations programs (e.g, data centre and cloud transformation, network upgrades, monitoring platforms...SuggéréRemote job
- ...your adventures is the one you have yet to sail! Job PurposeWe are seeking a motivated and creative person to join our Contact Centre as a Training and Quality Team Leader. This role will be responsible for managing a team of trainers, delivering training to agents...SuggéréTaux horaire
- ...Training, Quality and Continuous Improvement Manager is responsible for the design, delivery, and continuous improvement of all Contact Centre training programs across our multiple sites. This role leads learning, quality assurance, and performance improvement initiatives...SuggéréQuart du jour
- ...to the Supervisor on Ambassador performance trends and areas for improvement.; Qualifications Proven experience in a contact centre environment, ideally in a similar role.; Strong communication and interpersonal skills, with the ability to motivate and coach a team...Travail posté
- ...annual sales targets; CROSS-FUNCTIONAL COLLABORATION Maintain strong working relationship with the broader Explora Experience Centre, and other cross-functional teams, to ensure seamless service delivery and operational efficiency. ; Your Journey so...
- ...Manager of IT Insourcing & Offshore Operations, you will lead the strategic initiative to establish and manage offshore IT delivery centres while driving the insourcing of critical IT competencies. Your role will ensure cost optimisation and build strategic IT...
- ...the curve.; Cross-functional Collaboration: Collaborate closely with the DACH Sales Team, PR & Marketing, the Explora Experience Centre, and the wider Commercial & Brand organisation to ensure consistent service and partnership delivery across all channels....
- ...Requirements: What you bring Experience in a customer focused role , in a an administrative capacity Previous experience in call centre environment would be beneficial. Experience working in pressurized environment with tight deadlines. Strong Knowledge of...Temps pleinHoraire flexibleTravail posté
Allianz Partners
à l'étrangeril y a 19 heures - ...service provider for international trust structures. We help trustees perform their fiduciary duties, effectively and without fault. The centre of excellence for preserving multi-generational wealth. The heartbeat for doing good by contributing to charitable causes...
- ...Description: We are looking for a Middle Office Specialist to join our Shared Services Centre in Barcelona, where you will play a key role in supporting contractors and freelancers across Europe. Your responsibilities and impact in this role will be: Support the...Temps pleinTravail intérimFreelanceRecrutement immédiatBackoffice
Blu Selection
à l'étrangeril y a 17 jours - ...we’ve grown into a diverse team of over 160 - working across Europe and the US, connected by a shared builder spirit and with our centre of gravity in Berlin. Along the way, we’ve: Cultivated a community of more than 650,000 active developers and builders Earned...TemporaireTemps pleinRemote job
- ...équipe, avec de nouvelles idées et un nouvel élan. Rejoins la banque qui, avec ses quelque 2000 collaborateurs, place les gens au centre de ses préoccupations depuis 1958. Remarques importantes Toutes les candidatures sont les bienvenues, mais nous ne pouvons prendre...ApprentissageRemote job
- ...; technical training or certifications are a plus. Experience in a customer-facing technical support role, ideally in a contact centre or tech environment. Basic knowledge of electrical systems, IoT devices, or general network troubleshooting. Familiarity with...Temps pleinRemote jobBackofficeTravail posté
David Kennedy Recruitment
à l'étrangeril y a 29 jours
