UPS Repair Center Manager - Europe (80-100%)

ppBei bABB /b unterstützen wir Industrien dabei, effizienter und sauberer zu arbeiten – und jede einzelne Person trägt hier dazu bei. Wir bieten allen Mitarbeitenden die Möglichkeit, Verantwortung zu übernehmen und die eigene Entwicklung aktiv voranzutreiben. Gemeinsam entstehen Lösungen, auf die alle stolz sein können. Wir suchen engagierte Talente, um gemeinsam die Welt voranzutreiben. /ph3Diese Position berichtet an: /h3pService Contract Manager /pp__ /ph3Your role and responsibilities /h3pIn this role, you will be responsible for both the operational excellence of UPS repair activities and the strategic definition of the European repair business model. Beyond managing day-to day workshop operations, this role designs and governs the end-to-end repair framework — including make-or-buy strategy, commercial guidelines, pricing, and process standards — to maximize service quality, profitability, and customer satisfaction across ABB's European UPS service network. /ppThe work model for the role is: hybrid /ppThis role is contributing to the ELSP. Main stakeholders are European LSO service managers, supply chain, product management, and engineering. /ph3You will be mainly accountable for /h3ulliLead repair operations and drive operational excellence through Lean and continuous improvement methodologies, ensuring cost-effective and high-quality UPS repair services across European locations /li /ululliDefine and implement scalable repair business models, pricing frameworks, and commercial processes aligned with European service strategy, including flat-rate pricing and exchange programs /li /ululliCollaborate with European Local Sales Organizations (LSOs), service management, supply chain, product management, and customers to ensure service excellence and resolution of complex escalations /li /ululliLead, motivate, and develop cross-functional repair center teams while ensuring full compliance with HSE regulations and ABB's core values /li /ulh3Qualifications for the role /h3ulliYou have 10+ years of experience in service operations, repair management, or service business development, ideally with a UPS or power electronics background /li /ululliYou are highly skilled in UPS systems, repair processes, and power electronics lifecycle management /li /ululliYou are passionate about operational excellence, strategic thinking, and leading cross-cultural teams across Europe /li /ululliYou hold a Bachelor's degree in Electrical Engineering, Business, Supply Chain, or equivalent vocational technical education /li /ululliYou are at ease communicating in English and Italian, other European languages is a plus /li /ulh3More about us /h3pABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division’s technical Teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, und sustainability objectives. The Division’s portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. ItsCritical Powerunit supports the world’s largest data center companies with advanced energy-efficient UPS solutions. The Division’s ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions. /ppDie Zukunft wird sauberer und intelligenter durch vielfältige Talente – neugierige, mutige und kreative. Wir schätzen Menschen mit unterschiedlichem persönlichem Hintergrund und Erfahrungen. /p /p #J-18808-Ljbffr