Global Product Manager - Operations & Innovation

Select how often (in days) to receive an alert:Global Product Manager - Operations InnovationCountry: CHJob Type: IndefiniteWHO WE AREAt Avolta (SIX: AVOL), our people are at the driving force behind our success. With a team of over 76,000 individuals representing more than 150 nationalities, we are a truly global company driven by passion, innovation, and excellence.Avolta is the leading global travel retail and food beverage player, placing the traveler at the heart of everything we do. By combining travel retail, convenience and FB, we create integrated and innovative experiences across the traveler’s journey.Our 77,000 team members deliver these experiences every day across more than 5,100 outlets in around 1,000 locations, including airports, motorways and other travel destinations, in over 70 countries.PURPOSEOFTHEROLEThe Global Product Manager, Operations Innovation is responsible for transforming validated innovations into globally adopted capabilities that deliver measurable business impact across Avolta. Combining product leadership, transformation expertise, and operational execution, this role ensures that new technologies and ways of working are successfully embedded into day-to-day operations at scale.This role sits within Avolta NEXT,Avolta's innovation and transformation engine. Supporting the Group's strategic roadmap, Avolta NEXT identifies, validates, and scales solutions that enhance business performance, customer experience, and operational excellence. Working closely with markets, functions, and business leaders, Avolta NEXT bridges the gap between innovation and execution across Avolta's global organization.The Global Product Manager owns the critical stage where proven concepts become repeatable, scalable capabilities. From successful pilots through to global deployment, the role drives adoption, aligns stakeholders, and establishes the frameworks needed to turn innovation into sustainable business value. Through this work, the role helps shape the future operating model of one of the world's leading travel experience companies.The position reports to the Managing Director of Avolta Next and is based in Basel until Q1 2027, with an expected relocation to the Zurich Airport office thereafter.RESPONSIBILITIESLead the global scale-up of strategic products, operational capabilities, and innovation initiativesOwn product roadmaps, deployment plans, adoption strategies, and value realizationTranslate business priorities, operational needs, and user insights into clear product requirements and prioritiesDrive organizational adoption across global, regional, and local teams, ensuring sustainable behavioral and process changeEstablish scalable governance frameworks and execution cadences that balance accountability, alignment, and agilityIdentify successful practices and innovations and replicate them across markets and business unitsMonitor adoption, business impact, and performance outcomes across commercial, operational, and productivity measuresPartner with senior leaders and cross-functional teams, including Operations, Data Analytics, IT, HR, and external technology providersContribute to broader Avolta NEXT initiatives that help shape the future of travel retail and hospitalityWHATWEARELOOKINGFORBachelor's degree in Business, Engineering, Technology, Operations, or a related field; Master's degree preferred8-12+ years of experience in Product Management, Innovation, Operational Excellence, Digital Transformation, or Management ConsultingProven track record of leading complex, multi-country transformation, product, technology, or operational initiatives from concept through large-scale deploymentStrong experience translating business challenges and operational needs into scalable solutions that deliver measurable business valueDemonstrated success driving adoption, change management, and stakeholder alignment across complex, matrix organizationsExperience working within retail, FB, hospitality, consumer-facing, or other multi-site operational environments is highly desirableStrong analytical and commercial acumen, with the ability to make data-driven decisions and prioritize for impactProven ability to influence and build credibility with stakeholders at all levels, including frontline teams, functional leaders, and senior executivesExcellent program and stakeholder management skills, with the ability to navigate ambiguity, manage competing priorities, and drive executionFluent in English and willing to travel internationally as requiredDue to certain email system settings, some of our messages may occasionally land in your junk or spam folder. To ensure you don’t miss any important updates regarding your application, please check these folders regularly and mark our emails as ‘Not Spam’ if needed.We look forward to connecting with you soon! #J-18808-Ljbffr