Forward Deployed Engineer

ph3The Experience /h3 /brpThe Lead Forward Deployed Engineer is part of Salesforce's delivery organisation, responsible for designing, building, and deploying agentic AI solutions directly inside enterprise customer environments. In this role, you will lead a delivery pod — partnering closely with a Deployment Strategist to co-build solutions that go live in production environments from day one, spanning configuration, customisation, and full-stack deployment across some of the largest enterprises in the world. /p /brpWe are looking for a Lead Forward Deployed Engineer who brings a builder mindset, deep production-grade engineering experience, and the ability to lead complex technical deliveries — someone who ships quality code, mentors fellow engineers, and leaves customer teams more capable after every engagement. /p /brh3What You'll Actually Be Doing /h3 /brpLead the design and build of AI agents and experiences that take real actions for real organisations — owning complex technical components end-to-end from architecture choice through to deployed, validated, and observable in production, including agent intelligence design, prompts, reasoning, tool calls, and integration with customer systems. /p /brpBuild and integrate data pipelines on Salesforce Data Cloud, Snowflake, Databricks, and customer data platforms, and oversee agent performance dashboards and customer Key Performance Indicator (KPI) reporting to track deployment health and business outcomes. /p /brpLead Proofs of Concept (PoC) and Minimum Viable Products (MVP) that move from concept to deployable in days — co-building alongside customers and partners, sharing best practices, and enabling customer and partner teams as you go. /p /brpServe as a senior technical voice in your pod — surfacing platform gaps, edge cases, and field insights to product teams, mentoring junior engineers, and partnering with the Deployment Strategist to translate complex customer business challenges into agentic solutions that actually ship. /p /brh3You're Our Person If... /h3 /brpYou have 7 or more years of software engineering or technical delivery experience, with multiple production systems you can walk us through — ideally in an AI technology stack, full-stack development, or working with frontier Large Language Models (LLMs) at scale. /p /brpYou have deep hands-on experience with LLMs and prompt engineering, expert-level understanding of data modelling, Application Programming Interfaces (APIs), and integration patterns, and the ability to lead technical conversations with customer architects and executive stakeholders. /p /brpYou are fluent in English and at least one of German or French (spoken and written), and are excited to travel approximately 25% of the time, working directly alongside customers in a fast-moving, build-oriented environment. /p /brh3Even Better If... /h3 /brpYou hold multiple Salesforce platform certifications such as Platform Developer I, Agentforce Specialist, or Architect-level credentials, and have deep familiarity with agent frameworks such as LangChain or LlamaIndex and orchestration patterns. /p /brpYou have expert-level experience with cloud data platforms such as Snowflake, Databricks, or BigQuery, and a strong track record across specialist AI delivery areas including data engineering, platform architecture, or headless deployments. /p /brh3Unleash Your Potential /h3 /brpWhen you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. /p /brh3At Salesforce, we strive to create an accessible and inclusive experience for all candidates. /h3 /brpIf you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodation Request Form . /p /brpPlease note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates' resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options. /p /brh3Equal Opportunity Statement. /h3 /brpSalesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal . Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education. /p /brh3We can't wait to meet you! /h3 /brpJoin our Talent Community and be the first to know about open roles, career tips, events happening near you, and much more. /p /p #J-18808-Ljbffr