Customer Support Specialist (Student) - Flexible Hours
ELCA
Job Description Are you a student seeking a flexible job that complements your studies? Join our vibrant team as a Customer Support Specialist at ELCA. Our Bern office, conveniently located near the HB, offers a dynamic environment where you can excel and gain some valuable work experience. Responsibilities:
- Call management: You will be responsible for handling calls and inquiries. You are adaptable and flexible, able to adjust to changing priorities.
- Knowledge Base Usage and Maintenance: You will use our knowledge base as a foundation for classifying issues. As you gain experience, you will contribute to its growth and become a co-author.
- Customer orientation: You prioritize customer satisfaction. Effective communication is essential to ensure customers feel valued and understood.
- Quick learning: You will participate in provided training and demonstrate a willingness to learn and expand your knowledge of products, services, and support processes.
- Currently pursuing a Bachelor's or Master's degree
- We are seeking individuals with strong communication skills - IT skills are an asset, but not mandatory
- Fluency in German and French is required. Proficiency in English will facilitate effective communication and collaboration with team members
- Must be willing to work from our Bern office - central location within a few minutes' walking distance of Bern Hauptbahnhof (HB)
Die Stellenanzeige wurde vor Vor 1 Tag veröffentlicht
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