Customer Claim Manager (m/f/x)
Liebherr Machines Bulle SA
Your Responsibilities
- You act as the main communication partner for our internal customers at sister plants as well as for external customers in the field of diesel engines and hydraulic products, handling complaints and warranty claims
- You are responsible for the preparation and documentation of 8D reports for customers
- You carry out statistical analyses and evaluations of field experience data for our products across various construction machinery applications
- You approve technical statements for customers and also prepare reports on product failure behavior
- You organize and monitor modification and retrofit actions at customer sites (warehouse and field), as well as regular customer meetings with sister plants and external customers
Your Profile
- You have completed a commercial or technical studies, as well as additional training as a technician or engineer in the field of mechanics or business administration
- You have several years of professional experience in a similar field
- You have excellent knowledge of German, as well as very good English and/or French skills
- You have outstanding knowledge of MS Office applications and are familiar with ERP systems
- You are characterized by strong customer orientation and professional communication skills, good social competence and flexibility. In addition, you are reliable and responsible
Our offer
Can we inspire you to take on a responsible position in a dynamic and independent family business? We offer you room for ideas, a secure job, modern and family-friendly employment conditions such as flexible working hours, home office, a company restaurant, training opportunities as well as many benefits. The workplace is located in Bulle, surrounded by the wonderful nature of the Gruyère region. Start planning your personal and professional development with us.
In order to ensure a fair application process, we cannot accept applications by post or email.
This position is subject to a background check process; the process is conducted by our partner Aequivalent.
Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Anna KOMARDINA.
One Passion. Many Opportunities.
Die Stellenanzeige wurde vor Vor 17 Stunden veröffentlicht
Ähnliche Jobs, die für Sie interessant sein könntenBasierend auf das Stellenangebot Customer Claim Manager (m/f/x) in Bulle FR
- ...communication partner for our internal customers at sister plants as well as for external... ...products, handling complaints and warranty claims You are responsible for the... ...monitor modification and retrofit actions at customer sites (warehouse and field), as well as...EmpfohlenVollzeitHomeofficeFlexible Arbeitszeit
- ...on input and/or the roadmap from the Product Strategy Office, customers, R&D, and market trends You are in charge of direct customer contact, including the consolidation of customer insights You manage and execute all market- and product-related activities (cost reduction...EmpfohlenVollzeitHomeofficeFlexible Arbeitszeit
- ...Responsibilities You make sure to understand customers and market requirements for diesel... ...within the diesel genset segment You manage requirements and ensure that the product... ...for your strong commercial and customer-oriented mindset Your enthusiastic and...EmpfohlenTemporärVollzeitHomeofficeFlexible Arbeitszeit
- ...- and project- team for inline engines You support Product Management in managing the existing engine platform You organize and visualize... ...to implement these You participate in the requirements and customer voice management of a newly started development project You...EmpfohlenVollzeit
- ...investigations in technical reports You participate in internal and external meetings and provide technical support (e.g., Customer Service, Supplier Management, Research & Development) Your Profile You have completed vocational training (EFZ/CFC) as a mechanic or...EmpfohlenVollzeitHomeofficeFlexible Arbeitszeit
- Vos responsabilités Vous assemblez des moteurs d'essais, des prototypes et de nouveaux composants en respectant les exigences techniques Vous réalisez les opérations de réparation, de transformation, de démontage et d'analyse des moteurs Vous contrôlez la conformité...VollzeitRemote jobFlexible Arbeitszeit
- ...You collaborate with multidisciplinary teams, experts, and customers You design, implement, and maintain model-based plant/system... ...performance, quality and reusability You coordinate with project management and software/hardware development teams to integrate new...VollzeitHomeofficeFlexible Arbeitszeit
- ...Responsibilities • As an Executive Assistant (m/f/x), you will support senior management in the day-to-day running of the company’s operations whilst... ...to the continuous improvement of internal processes, manage sensitive information relating to strategy, finance and...VollzeitHomeofficeFlexible Arbeitszeit
- ...Responsibilities In this position, you are responsible for the daily management of a purchasing portfolio, You are in charge of analyzing... ...prices, and handling the related administrative tasks, You manage relationships with suppliers: sourcing, RFQs, price...VollzeitVon zu HauseHomeofficeFlexible Arbeitszeit
- ...monitor project progress, resource allocation, and team performance, providing regular updates and recommendations to department management. You will ensure compliance with safety standards across all testing operations and laboratory activities. Your Profile...VollzeitHomeofficeFlexible Arbeitszeit
- ...As ‘Team Leader Strategic Purchasing’, you are responsible for managing the team and making strategic decisions for your field, You... ...implementing organisational and process changes, You define and manage the execution of the product segment strategy, You manage...VollzeitVon zu HauseHomeofficeFlexible Arbeitszeit
- Offre d’emploi : Polymécanicien CFC (H/F) – Horaire d’équipe (2x8 ou 3x8) ou VSD Responsabilités Vos responsabilités : Réglages et production de pièces de séries complexes sur centres d’usinage CNC, conformément aux standards de qualité les plus exigeants. ...Temporär
- ...establish and continuously improve remanufacturing engineering processes through guidelines, best practices, and effective knowledge management to ensure efficient remanufacturing development Your Profile You have successfully completed engineering studies in a...VollzeitHomeofficeFlexible Arbeitszeit
- ...develop new operational KPIs and performance indicators to measure business results You collaborate closely with sales, product management and supply chain teams to understand reporting needs and ensure alignment with business goals You support the sales team by...VollzeitHomeofficeFlexible Arbeitszeit
- ...will provide guidance on the implementation of applicable guidelines and standards at LMB, You will assist the Safety Compliance Manager in communicating with external stakeholders, You will be responsible for communicating with clients on specific projects, You...TemporärVollzeitVon zu HauseHomeofficeFlexible Arbeitszeit
- ...En tant que Project Purchasing Manager , vous êtes le référent achats pour un portefeuille de projets stratégiques et assurez le pilotage de l’ensemble des activités d’approvisionnement associées. Nous recherchons pour deux postes : 1. nouveau projet : interdépartement...TemporärStellvertretung
- ...regarding business strategies, changes in processes, in Master Data models and in reporting. Domain network: Establishes and manages a network of Product domain data owner and stewards in the Divisions and Mix-Sales Companies to ensure the quality and requested deliverables...Vollzeit
- ...Dans le cadre du renforcement de nos équipes, nous recherchons un polymécanicien polyvalent (h/f/x) capable d’intervenir sur l’ensemble du processus de fabrication, de la mise en train à la finition des pièces. Responsabilités À ce titre, vous serez amené(e) à :...
- ...Define product security controls (secure coding, vulnerability management, incident response) based on threat modelling and risk... ...within Corporate Information Security and to internal/external customers for product security matters, risk, regulatory findings Define...VollzeitFlexible Arbeitszeit
- ...practices, standards, and regulations Develop and deliver customized cybersecurity solutions in scope of IT, OT and Product... ...~ Strong knowledge of security technologies ~ Customer and Stakeholder Management ~ Excellent communication and presentation skills ~...VollzeitFlexible Arbeitszeit
- ...of Higher Education, a Sommet Education Group brand, is a private Swiss institution shaping the future of hospitality and luxury management education across 3 campuses in Glion and Bulle (Switzerland) and London (UK). 3rd inHospitality and Leisure Management, 3rd in...
- ...corrective/disciplinary process (PIP), warning, final warning, or compliance warning letters within the last 12 months. Please inform your Manager or your Talent Partner before applying to any internal job opportunities. At UCB, we've embraced a hybrid-first approach to work...Lehrstelle
- ...Sicherheitsstandards gewährleisten. Teilnahme an Serviceinnovationen und Sonderveranstaltungen. Betriebliche Bedürfnisse an Vorgesetzte oder Manager melden. Tägliche Produktion kontrollieren, Mengen verwalten. Fähigkeiten ~ Berufsdiplom in der Gastronomie oder Service...Temporär
- ...As our Group CO₂ Specialist, you will help shape how the Liebherr Group measures, manages, and advances its climate ambitions. In this hands-on, cross-functional role, you will strengthen our decarbonization efforts, improve emissions data quality and governance, and translate...VollzeitFlexible Arbeitszeit
- ...comme suit : Responsabilité médicale de l'unité hospitalière de 9 +/- 2 lits = 60% dont 30% d'activité clinique directe et 30% management + gestion de projets cliniques (dont l'ouverture d'un hôpital de jour de crise pour adolescents) et participation à différentes commissions...VollzeitRemote job
- ...contributing to the fascinating topic of data product & value management. This is a temporary engagement with a duration of 12 months.... ...from concept to reality, i.e., train stakeholders to build and manage data products Assist in documentation and communication activities...TemporärVollzeit
- ...examen final lors d'un séminaire de deux jours, afin de le réussir avec brio. ~ Tu obtiens des aperçus pr écieux sur les tâches d’un manager et apprends ce que signifie être un véritable leader. ~Tu prends un rôle central en filiale et assumes déjà la responsabilité d’...Lehrstelle
- ...requirements. Oversee data security, labeling, and access control mechanisms in collaboration with Data Governance. Implement and manage data encryption and data loss prevention (DLP) solutions. Manage data encryption and key management systems (e.g. PKI) Develop...VollzeitFlexible Arbeitszeit
- ...Responsibilities: Manage and lead GRC Teams Develop and implement the GRC strategy and framework. Oversees information security risk assessments and identify potential threats and vulnerabilities. Covers GRC in scope of IT, OT, and Product Security in collaboration...VollzeitFlexible Arbeitszeit
- ...Présélection des dossiers Nous étudions constamment les candidatures reçues, établissons une présélection et la transmettons au/à la manager. La décision de la poursuite ou de l’élimination du processus de recrutement est communiquée par téléphone ou par e-mail. Délai...
Wollen Sie mehr Stellenangebote erhalten?
Abonnieren Sie und erhalten Sie ähnliche Stellenangebote wie Customer Claim Manager (m/f/x). Seien Sie der Erste, der sich bewirbt!
Ähnliche Suchanfragen
- customer service team manager Bulle FR
- customer success manager Bulle FR
- charge de l experience client Bulle FR
- responsable relation client Bulle FR
- responsable services généraux Bulle FR
- responsable clientele Bulle FR
- charge clientele Bulle FR
- charge clientele bancaire
- german speaking customer service manager
- kundendienstleiter