Forward-Deployed CRM Architect

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Forward-Deployed CRM Architect based in Switzerland. Step into a hands-on role at the intersection of Revenue Operations, CRM architecture, and AI-powered go-to-market engineering. As a Forward-Deployed CRM Architect, you will design, build, and maintain the systems that enable B2B sales and marketing teams to operate efficiently and scale their revenue operations. Working directly within client environments, you will turn strategic requirements into reliable CRM architectures, automations, integrations, and reporting systems. You will collaborate with a dedicated team of GTM strategists and engineers while managing several client projects in parallel. In a genuinely AI-first environment, you will use modern tools and intelligent workflows to solve complex operational challenges and continuously improve delivery. This opportunity offers hands-on ownership, exposure to diverse B2B businesses, and the chance to help shape a growing GTM engineering practice. Accountabilities: As a Forward-Deployed CRM Architect, you will own the architecture, configuration, automation, and ongoing reliability of client CRM systems, primarily using HubSpot. You will translate business requirements into scalable technical solutions, safeguard data quality, and build the reporting infrastructure that helps revenue leaders make informed decisions. - Design, configure, and maintain client HubSpot environments, including information architecture, objects, associations, lifecycle stages, pipelines, properties, permissions, and deal logic. - Build and optimize workflows for lead qualification, scoring, routing, assignment, sales processes, and other revenue operations requirements.

- Develop and troubleshoot automations across HubSpot, n8n, APIs, and webhooks, identifying root causes and implementing durable solutions when systems fail. - Maintain data integrity through deduplication, field validation, association management, and disciplined data imports. - Create dashboards and reporting systems that provide visibility into pipeline coverage, sales velocity, conversion rates, and full-funnel performance. - Design integrations and data flows between HubSpot and other tools, including enrichment platforms, telephony systems, billing solutions, and external data pipelines. - Translate business requirements into functional CRM solutions, ensuring that operational objectives are reflected in practical, well-tested workflows. - Manage multiple client CRM instances simultaneously, maintaining system health, responding quickly to issues, and ensuring that deliverables meet quality standards. - Work directly with client stakeholders, including technical leads, sales representatives, and revenue leaders, to clarify requirements, explain solutions, and support adoption. - Collaborate with GTM strategists and GTM engineers to connect data infrastructure with CRM processes and broader revenue objectives. - Document implementations, test changes before deployment, and develop reusable playbooks, workflows, and technical patterns that improve delivery across clients. - Use AI tools and agent-based workflows as an integral part of daily problem-solving, implementation, documentation, and process optimization. Requirements: The ideal candidate combines deep HubSpot expertise with strong Revenue Operations fundamentals, a practical engineering mindset, and the discipline to maintain reliable systems across multiple client environments. You should be comfortable working directly with clients, troubleshooting technical problems independently, and using AI as a default approach to improve the way work gets done.