Team Lead IT Operations (Warehouse /​ Logistics) (f/​m/​d)

As Team Lead IT Operations Warehouse and Logistics, you are the local IT authority at the Neuenburg site, responsible for supporting warehouse operations and office staff, building and developing a strong team, and ensuring stable IT operations through both structured support and hands-on intervention.

Key information

We welcome all applications, but can only consider applications submitted online. Applications submitted by post will be disposed of for data protection reasons and will not be returned.

What you move

Main task

Establishment, professional and personnel management of the IT Operations Team at the Neuenburg location, including recruitment, onboarding and further development

Main task

Stable IT operations across the entire site: warehouse, office and everything in between, from handhelds and scanners to workstations and local network infrastructure

Main task

Local point of contact for all employees at the site: structured support for office and operations, with the necessary depth for more complex warehouse and infrastructure issues

Main task

Rapid response to critical failures in ongoing warehouse operations, ensuring that operations never fail due to IT issues

Main task

Translator between operations and IT: You gather requirements from the warehouse and work with the central platform teams to find solutions

Main task

Professional development of IT-FLS (warehouse employees with additional IT functions): practical, direct and on equal terms

Main task

Ensuring second-level support including on-call responsibility

Main task

Establishing clean processes, structured documentation, and a solution-oriented team culture

What you will bring

3-5 years

IT Leadership

Completed degree (university / university of applied science / higher technical college)

English (Advantageous)

Mandatory

Experience in IT operations and support in a diverse environment, ideally with a connection to logistics, production, or other business-related areas, combined with several years of management experience in IT operations

Mandatory

Broad technical knowledge in the operation and support of workplace, application, and infrastructure solutions, combined with a high willingness to learn

Mandatory

Excellent English skills, while German is a big plus

Mandatory

Strong understanding of effective IT support, with the ability to balance structured processes and direct intervention when needed, combined with a decisive and solution-oriented approach, even under time pressure and with incomplete information

Mandatory

Strong ability to build, lead, and develop teams, supported by clear, direct communication with operational and central IT stakeholders

Mandatory

The capacity to adapt to ongoing changes in the work environment

Mandatory

Taking calculated risks to create value and drive growth

The benefits we offer

Values, not empty words

Cooperative, innovative, piratesque, responsible, ambitious – these five values are what we practice and preach.

Courageous thinking

We encourage everyone to think on their feet, and love it when they come up with bold or edgy ideas.

Uncomplicated approach

Simplicity is at our core. We avoid the unnecessary and focus on what really matters – from overcoming challenges to celebrating our shared successes.

Flexibility and freedom (Office Jobs)

We offer working-from-home options, up to 8 weeks of workation, and every position is possible with an 80% workload.

Rapid growth

With us, growth is a continuous journey. We also support you with EDU Points (CHF 2,000 for employees in Switzerland, EUR 1,600 for employees in Germany, and EUR 700 for our Serbian employees) for your professional development, so there’s no risk of you getting stuck in a rut.

More Benefits Germany

28 days of holiday, exclusive employee conditions in our online shop, a shuttle service (for Neuenburg am Rhein) and other benefits.

Application and contact details

Maja Crljen

Information for recruitment agencies

Only direct applications will be considered for this position.