Customer Advisor 100% - IT, DE, FR, EN
Randstad Svizzera SA
Randstad Svizzera SA
On behalf of a valued client, a leading company in the financial sector, we are seeking a highly skilled Multilingual Customer Advisor 100%.
The ideal candidate will expertly handle, process, and forward client calls and partner enquiries in Swiss German, French, Italian, and English on various topics related to card payments, in accordance with company work instructions.
Key responsibilities:
- Answer incoming calls and handling inquiries from customers and business partners in Swiss German, French, Italian and English
- Receive and process client complaints and issues related to credit, prepaid and debit cards
- Ensure timely and satisfactory resolution of client concerns to enhance client satisfaction and loyalty
- Ensure all customer interactions and processes comply with internal quality standards and legal regulations
- Proactively find solutions for client complaints and escalating complex cases to the appropriate department
- Identify sales opportunities (selling and upselling) during interactions with the customers
Job requirements
For the job opening, we are looking for candidates who meet the following requirements:
- Commercial or tourism background
- Experience in customer service
- Good knowledge of Office package/ PC use
- Good communication skills
- Languages: Italian (must have), Swiss German (must have), French (must have) and English (must have)
- As the first point of contact with customers, the following soft skills are needed: courtesy, empathy, customer orientation and ability to work in team
What do they offer?
- Flexibility in working from home and the management of working hours in order to guarantee a healthy work-life balance
- Numerous benefits and incentives
- Well-being, motivational and team-building activities
Branche: Anderes
Funktion: Anderes
RAL:
Die Stellenanzeige wurde vor Vor 1 Tag veröffentlicht
Ähnliche Jobs, die für Sie interessant sein könntenBasierend auf das Stellenangebot Customer Advisor 100% - IT, DE, FR, EN in Lugano TI
- ...Per il nostro reparto online stiamo cercando la seguente figura: Addetto/-a Customer Service (100%) Mansioni: Occuparsi di assicurare la soddisfazione del cliente durante lo svolgimento di tutte le attività di competenza in ambito Customer Care Service, con lo...EmpfohlenWochenendjobRemote jobUnbefristete ArbeitFestanstellungSchichtarbeit
- ...prestigioso cliente operante nel settore luxury ricerchiamo un/a Customer Experience Specialist da inserire all'interno del dipartimento... ...dipendente diretto a tempo indeterminato | Grado d'impiego: tempo pieno (100%) | Possibilità di crescita: le attività indicate rappresentano...EmpfohlenVollzeitUnbefristete ArbeitFestanstellung
- ...cliente, solida e rinomata realtà attiva nel settore del digital entertainment e del gaming online, siamo alla ricerca di un Addetto Customer Service da inserire nel proprio team di Lugano. Il candidato selezionato verrà inserito all'interno del reparto online e si...EmpfohlenWöchentliche AuszahlungWochenendjobSchichtarbeitNachtschichtTagschicht
- ...operating in the medical-scientific sector, we are looking for a CUSTOMER SERVICE ASSISTANT The selected candidate will join the... ...to handle repetitive tasks with precision • Familiarity with IT tools, databases and CRM systems (SalesForce) • Excellent knowledge...EmpfohlenTemporär
- ...We are looking for a candidate with a strong technical background in IT UC4 e , combining operational expertise with project management capabilities. The candidate will operate both as a technical specialist in managing and orchestrating workflows via Broadcom Automic...Empfohlen
- ...passionate about Bitcoin and its potential to change the world... ...enterprise and institutional customers across banking, custody, payments... ...to operate as a trusted advisor to senior client stakeholders... ...high-quality and high-touch customer engagement throughout all phases...Vollzeit
- ...Finanza e Contabilità (o percorso equivalente) Mentalità da trusted advisor: precisione, riservatezza, affidabilità, orientamento al cliente... ...Dettagli Sede: Lugano (ibrido possibile) Percentuale: 80%–100% Inizio: da concordare Il Nexus Group STARTUPS.CH AG:...TeilzeitarbeitFreiberuflichUnternehmerSoforteinstellungFlexible Arbeitszeit
- ...propria struttura, il nostro cliente ci ha incaricato di selezionare il seguente profilo professionale: Contabile fiduciario immobiliare 100% Responsabilità: Gestione della contabilità di società di capitali, ditte individuali e persone fisiche svizzere....TemporärFreiberuflich
- E-Work Sagl Per conto di una nostra importante azienda cliente siamo alla ricerca della seguente figura professionale: Addetto/a contabilità Mansioni e responsabilità: Registrazione e inserimento fatture Verifica della correttezza della documentazione...Temporär
- ...teams and take your career wherever you want it to go. Join EY and help to build a... ...multicultural teams! We are looking for you as an 100% audit intern for January 2027 at our... ...other people - be it directly with our customers or your future team colleagues You are...Öffentlicher Dienst
- ARX è una rete globale di specialisti in ingegneria, design e architettura, che offre servizi completi di consulenza, project management e supporto tecnico attraverso 60 filiali distribuite nei cinque continenti. La nostra task force agile unisce competenze internazionali...UnternehmerUnbefristete ArbeitFestanstellung
- ...internazionale di consulenza fiscale, societaria e HR, per il potenziamento della sede di Lugano, ricerca: Responsabile mandati fiduciari (80 - 100%) Mansioni: Gestione end-to-end di un portafoglio mandati (PMI e startup) Tenuta contabile e chiusure periodiche con...TemporärFreiberuflich
- ...cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading... ...and geographies, demonstrating high-quality and high-touch customer engagement throughout all phases of delivery ~ Languages: Swiss...Vollzeit
- ...human resources company. Located in 75 countries worldwide, with over 3'000 branches, Manpower responds to the needs of its 400'000 customers. Specialists in the recruitment and selection of permanent and temporary personnel in various economic sectors, we have...Temporär
CHF 90000 pro Jahr
...modification of user access, and updates to active services * Providing customer support in all cases requiring bank intervention, in line with... ...* Mail handling service: managing internal mail and sorting it according to procedures * Collaboration with the Private Banking...Vollzeit- Wir sind international, handeln unternehmerisch und wachsen schnell. Machen Sie Karriere mit uns! Deloitte ist eines der führenden Prüfungs- und Beratungsunternehmen weltweit in den Bereichen Audit & Risk Advisory, Tax, Consulting und Financial Advisory. In der Schweiz...TemporärSelbständige Tätigkeit
- ...delivering impactful solutions. In this role, you will be directly involved in the development and optimization of our customer engagement platform, ensuring it effectively supports our business objectives. Your work will contribute to driving user engagement and improving...Vollzeit
EUR 24310 - EUR 30000 pro Jahr
...In this role, you'll act as a trusted advisor, helping clients maximize the value of their... ...Develop and implement customized digital advertising strategies aligned with... ...sales targets while maintaining exceptional customer satisfaction. What We're Looking For...VollzeitEUR 7 pro Tag
...Content Moderator . You will review user-generated content to ensure it complies with community guidelines and helps maintain a safe... ...Flexibility to work rotating shifts Previous moderation or customer support experience is a plus Salary & Benefits Option...VollzeitWeihnachtenSchichtarbeitEUR 60000 - EUR 80000 pro Jahr
...alla preparazione delle analisi a supporto delle decisioni; Collaborare con il CEO nella gestione delle relazioni con investitori, advisor e stakeholder; Predisporre report, presentazioni e documentazione direzionale; Collaborare con i diversi team aziendali per...- ...standards, specifically driving the implementation and maintenance of the SWIFT Customer Security Programme (CSP) Process Monitoring & Auditing: Continuous tracking and auditing of internal IT processes, analyzing system events and access logs to verify that operational...Remote job
CHF 1500 - CHF 7500 pro Monat
...International GmbH - Sede: Lugano, Svizzera (TI) • Homeoffice/ibrido possibile - Contratto: Tempo indeterminato • Grado: 10-100 % • Lingua: IT (B2+) - Salario: CHF 1500-7500/mese OTE (fisso + bonus; in base a grado & performance) - Contatto: ****@*****.***...Unbefristete ArbeitHomeofficeBackoffice- ...Looking for a unique opportunity to grow your career while living in one of Europes most beautiful countries? Italian Customer Support Specialist Remote or On-site | Based in Greece Full-time | Italian (C2) & English (B2+) | Relocation Support Available...VollzeitWork and TravelRemote jobFlexible Arbeitszeit
- ...#Permanent Position #International Mind-set #Challenging Projects Fincons Group is an IT business consulting company that has been designing the digital future of leading companies on international markets for 40 years. Fincons...VollzeitVon zu HauseRemote jobHomeoffice
- ...fast-growing organization that develops and delivers innovative solutions for critical infrastructure markets. As part of its growth strategy, it is looking to strengthen its procurement team with an experienced professional. Key Responsibilities: Manage purchasing...
- ...Fincons Group is an IT business consulting company that has been designing the digital future of leading companies on international markets for 40 years. Fincons Group built its reputation on foreseeing and interpreting new business models and the rapid evolution of IT...Vollzeit
- ...Blockstream was founded in 2014 by Dr. Adam Back and a group of fellow cryptographers and engineers who are passionate about Bitcoin and its potential to change the world. Today, Blockstream is the leading Bitcoin company, providing cutting-edge infrastructure solutions for...VollzeitRemote job
- ...infrastructure that supports world-class science in Switzerland. Its user laboratory is available to domestic and international researchers... ...For this position the preferred work location is Lugano, but it could also be Zürich. Project background We are seeking a...
EUR 30000 pro Jahr
...outreach, and social selling. Build and manage a healthy sales pipeline by generating new business opportunities. Understand customer needs and recommend tailored AI advertising solutions. Manage the full sales cycle, from prospecting and qualification to...Vollzeit- ...Mathematics (STEM). You must be willing to work at least 80% onsite in our office in Lugano and potentially on client’s site. Fluency in IT and ENG (minimum C1 level) Role We are looking for a motivated and curious Associate AI Project Manager to join our team and...VollzeitVon zu HauseHomeoffice
Wollen Sie mehr Stellenangebote erhalten?
Abonnieren Sie und erhalten Sie ähnliche Stellenangebote wie Customer Advisor 100% - IT, DE, FR, EN. Seien Sie der Erste, der sich bewirbt!
