Sales Support Coordinator

Company Description

At Swissquote, we’re all in.

All in to shake things up. All in to build the bank people actually want to use. All in to make finance less boring — and a lot more powerful.

We’re Switzerland’s leading digital bank — 1,400+ people across Europe, the Middle East and Asia, building real financial solutions for over a million clients worldwide. From trading and investing to everyday banking, we cover the full picture. We move fast, but we build things we’re genuinely proud of. Have a look behind the scenes by checking Humans of Swissquote on Instagram.

Growing fast creates room. Room to try things, own things, and grow at a pace most places can’t offer. Whether you like the spotlight or prefer to just put your head down and do great work, there’s space for both here.

We’ve ditched the dress code — but never the chance to celebrate. Big win or small, we make it count. The kind of place where the atmosphere takes care of itself.

As an equal opportunity employer, we welcome candidates from all backgrounds, experiences and perspectives to join our team and contribute to our shared success.

Feeling it? It’s a good start. Apply.

Job Description

As a member of our Private Clients and Partners Sales department, you will integrate in the Sales Support & Coordination Team. Guided by the team manager, your main missions will consist in conducting different support and coordination tasks for Department Heads and Regional Sales Managers.

Role Description

• Assist the Sales teams in various sales administration tasks and account opening process.
• Provide full support to all Sales team members to ensure internal service level and client satisfaction.
• Coordinate with other departments (Legal and Compliance, Client Register, Central Data, payment) to ensure smooth business operations.
• Support Department Heads with daily monitoring, reporting and validation.
• Centralize and assign incoming requests and tasks within Regional teams.
• Handle general internal and external correspondence and client enquiries.
• Contribute to improve systems and tools in internal project boards.
• Other administration/support tasks as assignment from Department Heads.
• Conduct periodic customer due diligence reviews.

Qualifications

• Graduated from a Bachelor in Economics or Finance.
• French and English speaker (mother tongue or very fluent), working proficiency in German is a plus.
• A previous experience in Institutional support and/or relationship management, in a financial services context, is mandatory.
• Rigorous, great sense of priorities and excellent organizational skills.
• You have a talent in efficiency and strong communications skills.
• Problem Solving mindset
• You have a detail-oriented approach, with strong data analysis skills, capable of transforming complex datasets into insights to help improve operational efficiency.
• You have an open-minded, team-oriented spirit and you are capable to work under pressure.
• You are a resourceful self-starter, able to prioritize and manage multiple tasks.

Additional Information

“Please note that Swissquote never requests sensitive personal information or payment of any kind during the recruitment process. Any such request is fraudulent.”