Customer Representative (German-speaking) - Remote MA01
EUR 19875 pro JahrConcentrix Spain
Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.
If you’re looking to grow and be inspired, as a Customer Representative in Spain (Remote), you will be part of our team of game-changers who are powering the brands of the future in the Sports industry.
As a Customer Representative on our team, you will:
- Provide first class customer satisfaction at all times and do whatever is necessary to support our customers
- Handle incoming customer contacts (via telephone and e-mail), log call details onto call tracking systems and perform call follow ups according to procedures
- Perform outbound contacts (via telephone, email or any other means) in response to generated issues and update information onto call tracking system according to procedures
- Ensure correct presentation of the customer’s corporate and brand images in all interactions
- Enrich and localize the knowledge database from new incoming contacts
Concentrix is a great match if you:
- Are proficient or bilingual in German plus an advanced level of English
- Are self-motivated, team player and supportive person
- Have active listening and comprehension skills
- Are outgoing and open minded
- Have very good written skills
- Have customer-focused attitude
- Are goal oriented
What’s in it for you
We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.
In this role, we offer benefits that help support your unique lifestyle:
- Full time 39 hours/week temporary contract: Monday to Friday 09:00 to 18:00
- Salary 19.875 euros gross/year + up to 2 400 euros gross/year in bonus
- Work from home anywhere in Spain
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs and specialized courses
Experience the best version of you!
At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
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