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Global BPO Performance Excellence Leader

Johnson & Johnson

Johnson & Johnson seeks a Global BPO Performance Excellence Leader to define and govern operational standards across its MedTech distribution network. The role combines strategic oversight of owned and third-party facilities with responsibility for continuous improvement, benchmarking, and cost optimization across global supply chain operations.

Responsibilities

  • Define and deploy global operational standards across owned and third-party distribution centers
  • Lead continuous improvement initiatives and internal/external benchmarking across the network
  • Develop cost-to-deliver models and data-driven strategies to optimize performance
  • Build and lead a high-performing global team while driving leadership capability development
  • Ensure compliance with company policies, regulatory standards, and health and safety requirements

Requirements

  • 12–15+ years progressive supply chain operations or warehouse management experience
  • Proven deployment of operational standards across global logistics networks
  • Expertise in benchmarking, performance analytics, and cost-to-serve modeling
  • Knowledge of continuous improvement methodologies such as Lean and Six Sigma
  • Experience in medical device, pharmaceutical, or regulated industries preferred
  • Bachelor's degree required; Master's degree in supply chain or related field preferred
  • Strong analytical capabilities and global stakeholder management skills
L'offre d'emploi a été publiée il y a 1 jour
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