Sneaker Maker - St. Moritz

pGolden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations. /p h3DESCRIPTION /h3 pWe are looking for a passionate talent to build our customer experience. /p h3MISSION /h3 pThe Sneaker Maker role is centered around Co-creation services transforming GG items into distinctive pieces that resonate with client needs and identity. This position is not just about crafting custom sneakers, it is an invitation to inspire and deeply connect with clients, offering a personalized and empathetic co-creation experience that fosters durable connections with the brand. /p h3ESSENTIAL DUTIES AND RESPONSIBILITIES /h3 pCo-create personalized GG products with the clients employing a variety of drawing and illustration techniques; /p pGuide clients through a unique co-creation experience, maintaining the brand’s values and storytelling throughout their journey in the store; /p pPlay a proactive role in the sales process, aiming to meet business goals through strategic cross-selling and up-selling. Support encompasses pre-sale and post-sale activities (including inventory management and customer loyalty efforts), contributing broadly to the store’s operations; /p pEnsure that customers are properly registered on the Golden App for effective customer segmentation and profiling; /p pMaintain the co-creation area in good conditions adhering to our visual merchandising standards; /p pAssist with store operational procedures, including opening/closing, inventory management, and maintaining compliance with GDPR and health safety standards; /p pUtilize IT and digital tools effectively to enhance business processes and customer engagement (Golden App, Sales Force, Xstore, Stealth). /p h3KEY REQUIREMENTS /h3 pFluency in German and English. Additional language knowledge will be considered as a plus, reflecting our commitment to a diverse and inclusive workforce. /p pSales Experience: previous experience preferably in retail/ Customer service sector is considered as a plus. /p pProblem solving and time management skills /p pArtistic skills and hand-drawings abilities (marker, watercolor, acrylic painting, little embroidery and basic sewing skills) /p pEmpathy, solid communication and interpersonal skills, strong team attitudes /p pFlexibility to adapt to the evolving needs of the business and our customers. /p pHigh school degree at least (design field is preferable) /p pLocation: St. Moritz /p pWe are an equal opportunity employer and passionately believe that our strength lies in people youniqueness We encourage applications from individuals of all backgrounds, experiences and perspectives.Because people are at the heart of everything we do. /p #J-18808-Ljbffr