Key Account Manager - Defense (m/f/x)

Your responsibilities

• You will act as the primary interface between the company and designated Key Account customers, building long-term relationships and representing the organization across all relevant business areas.
• You will develop a thorough understanding of customer organizations, processes and requirements to identify business opportunities and increase the company's share of wallet.
• You will proactively monitor market developments, customer activities and competitor trends to support strategic decision-making and business growth.
• You will develop, implement and continuously update Key Account strategies and customer action plans in alignment with company objectives.
• You will prepare, coordinate and conduct customer reviews and strategic meetings to strengthen partnerships and support sustainable business development.
• You will lead and coordinate commercial activities, including negotiations, bid preparation, proposal management and follow-up to secure business opportunities.
• You will collaborate closely with management, product sales teams and other internal stakeholders to align customer requirements with company capabilities and priorities.
• You will monitor commercial performance and contribute to revenue and profitability growth in line with management expectations.
• You will ensure compliance with applicable Defense, security and regulatory requirements while handling sensitive information with the highest level of professionalism and confidentiality.

Your profile

• You hold a university degree in a business or technical field, or an equivalent qualification supported by relevant professional experience in sales and account management.
• You have several years of experience in a similar role and a proven track record in managing strategic customer relationships and achieving commercial objectives.
• You possess an in-depth understanding of the Defense and military equipment market.
• You have a solid understanding of the regulatory, security and compliance requirements applicable to the Defense industry and are able to assess risks, recognize decision-making boundaries and escalate matters appropriately.
• You demonstrate a strong security and compliance mindset, handling sensitive and confidential information with discretion while consistently applying established rules and procedures, even under pressure.
• You are recognized for your strong commercial and customer-oriented mindset. Your enthusiastic and open personality, combined with excellent communication, adaptability, leadership, and stakeholder management skills, sets you apart. You are resilient, self-confident, and assertive in your approach.
• You are fluent in English and German, French is considered an asset.

Our Offer

Can we inspire you to take on a responsible position in a dynamic and independent family business? We offer you room for ideas, a secure job, modern and family-friendly employment conditions such as flexible working hours, home office, a company restaurant, training opportunities as well as many benefits. The workplace is located in Bulle, surrounded by the wonderful nature of the Gruyère region. Start planning your personal and professional development with us.

In order to ensure a fair application process, we cannot accept applications by post or email.

Have we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Sina WAUSCHKUHN.

One Passion. Many Opportunities.