German-speaking Customer Advisor for Insurance Company

Do you want to work as a German-speaking Customer Advisor, remotely in Greece? Would you like to build an international career while supporting customers in the insurance industry? Our client is looking for motivated German speakers to join their international customer support team.

In this role, you will guide customers through their claims journey, explain insurance-related topics in a clear and simple way, resolve issues efficiently, and provide excellent customer care. You will receive full training, relocation support to Greece, a competitive salary with 14 salaries per year, health care benefits, career development opportunities, and free online Greek language courses.

About the company

Our client is a global leader in customer experience management and contact center services, delivering high-quality customer care and technical support in more than 35 languages. With diverse international teams across multiple countries, they support leading global brands in a dynamic, inclusive, and professional work environment.

What will you do?

Support German-speaking customers via phone, email and/or chat

Guide customers through their claim journey in a clear and professional way

Explain insurance-related topics and device protection services in simple terms

Handle customer questions, complaints, and service-related issues

Resolve cases accurately and efficiently while maintaining high customer satisfaction

Use CRM and claims systems to update customer information and case notes

Follow internal procedures, quality standards, and compliance guidelines

Communicate with empathy, patience, and attention to detail throughout every interaction.

Fluent in German and good English, both written and spoken

Previous experience in customer support, claims support, insurance, or service-related roles is an advantage

Strong communication skills with the ability to explain complex topics clearly

Customer-oriented, empathetic, and solution-focused mindset

Detail-oriented, responsible, and able to manage cases accurately

Comfortable working with CRM systems, claims platforms, and office tools

Motivated to learn, improve, and follow quality and compliance standards

Willing to relocate to Greece and work in an international environment.

Work from Anywhere in Greece

Full paid training by certified instructors

Career development and professional growth opportunities

Competitive monthly salary with 14 salaries per year

Relocation support, including flight ticket, temporary hotel accommodation, and help with finding housing

Health care benefits and additional employee discounts

Free online Greek language courses

Special events, community initiatives, and a supportive international team

State-of-the-art office facilities with relaxing break areas.